Diana Badgett
Activity overview
Latest activity by Diana Badgett-
Diana Badgett created an article, Upgrade from Starter to Standard Edition of Zendesk Support - NetSuite Integration App
Subscription section: In the Subscription section, click 'Request Upgrade Request is sent to the Celigo Integrator service. After request is processed, the 'Upgrade' button is displayed. Click ...
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Diana Badgett created an article, Trigger integration app Data Flows From NetSuite By Workflow
Real time workflows cannot trigger integration app data flows in NetSuite. You need to create a scheduled Workflow. Below is a suggested workaround from NetSuite Answers: When a scheduled Set Field...
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Diana Badgett created an article, Zendesk Support - NetSuite integration app Error: '{"Title":"Invalid Attribute","Message":"You Passed An Invalid Value For The Author_id Attribute. Must Be An Integer"}
Error Message: The message was received on the NetSuite to Zendesk Support integration app Ticket Comment Add flow. The error that appears in the dashboard is '{"title":"Invalid attribute","messa...
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Diana Badgett created an article, NetSuite Support Case to Zendesk Ticket Add
SYNC TICKETS AND SUPPORT CASES (Bi-Directional) The Tickets and Support Cases flow syncs Zendesk Tickets as NetSuite Support Cases whenever a Ticket is created or updated in Zendesk. The flow is bi...
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Diana Badgett created an article, Zendesk Ticket Comments to NetSuite Support Case Messages
The Zendesk Tickets to NetSuite Support Cases flow can sync Comments and Internal notes associated with the Ticket as Messages in the Support Case. This is an optional setting and can be turned of...
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Diana Badgett created an article, NetSuite Support Case Message To Zendesk Ticket Comment
When NetSuite Support cases are synced with Zendesk Tickets, the associated NetSuite messages are also synced to Zendesk Comments. Note: Attachments sync is not supported between Zendesk Tickets an...
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Diana Badgett created an article, Zendesk Ticket As NetSuite Support Case Add
This flow synchronizes the movement of Zendesk tickets into NetSuite Cases. When a Zendesk ticket is created, the ticket can be moved into NetSuite by triggering a data flow from the Integrator da...
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Diana Badgett created an article, Zendesk Ticket As NetSuite Support Case Update
This flow synchronises the movement of Zendesk tickets into NetSuite Cases. When a Zendesk ticket is created, the ticket can be moved into NetSuite by triggering a data flow from the Integrator das...
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Diana Badgett created an article, Zendesk Organization and User (If Non-Existent) While Syncing NetSuite Support Case
In this example we create a new NetSuite case associated with a New Customer and New Contact Once the NetSuite support case to Zendesk ticket add flow is run without any errors. The record in Zend...
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Diana Badgett created an article, Create NetSuite Customer and Contact (If Non-Existent) While Syncing Zendesk Ticket
Creating a Zendesk Ticket for a new Organization and a new User within the Organization. The integration dashboard shows three records being exported successfully. The record appears in NetSuite...