Subscription section: In the Subscription section, click 'Request Upgrade Request is sent to the Celigo Integrator service. After request is processed, the 'Upgrade' button is displayed. Click ...
Real time workflows cannot trigger integration app data flows in NetSuite. You need to create a scheduled Workflow. Below is a suggested workaround from NetSuite Answers: When a scheduled Set Field...
Error Message: The message was received on the NetSuite to Zendesk Support integration app Ticket Comment Add flow. The error that appears in the dashboard is '{"title":"Invalid attribute","messa...
SYNC TICKETS AND SUPPORT CASES (Bi-Directional) The Tickets and Support Cases flow syncs Zendesk Tickets as NetSuite Support Cases whenever a Ticket is created or updated in Zendesk. The flow is bi...
The Zendesk Tickets to NetSuite Support Cases flow can sync Comments and Internal notes associated with the Ticket as Messages in the Support Case. This is an optional setting and can be turned of...
When NetSuite Support cases are synced with Zendesk Tickets, the associated NetSuite messages are also synced to Zendesk Comments. Note: Attachments sync is not supported between Zendesk Tickets an...
This flow synchronizes the movement of Zendesk tickets into NetSuite Cases. When a Zendesk ticket is created, the ticket can be moved into NetSuite by triggering a data flow from the Integrator da...
This flow synchronises the movement of Zendesk tickets into NetSuite Cases. When a Zendesk ticket is created, the ticket can be moved into NetSuite by triggering a data flow from the Integrator das...
In this example we create a new NetSuite case associated with a New Customer and New Contact Once the NetSuite support case to Zendesk ticket add flow is run without any errors. The record in Zend...
Creating a Zendesk Ticket for a new Organization and a new User within the Organization. The integration dashboard shows three records being exported successfully. The record appears in NetSuite...