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Sync matrix Items from NetSuite to Shopify



  • Hosea Chang

    Question on that last part there in sorting an item matrix. NS will alphabetize size, but as you can imagine, typically size is S, M, L, and XL. Because NS alphabetizes, when it gets imported into Shopify, I end up with L, M, S and XL. Is there a way for NS to not do that? I get that I could follow the instructions laid out above for sorting, but that seems like an awful lot of work for which a simpler solution exists. Moreover, fixing it through the UI could be done but would be inefficient. Thanks.

  • Courtney Jordan Experience Strategy & Design Director Community moderator
    Celigo University Level 4: Legendary
    Awesome Follow-up
    Top Contributor

    Hi Hosea Chang

    Just wanted to let you know that we're looking into this and will let you know as soon as possible if there's a workaround for this. Thanks!

  • Mike Meyer

    Is there a way to force the NetSuite matrix item to Shopify product (add or update) flow to work off of the last change on a matrix child item?

    We frequently make in-line edits to matrix children (for instance, changing ETA's on OOS products, or pricing imports that usually do not include a parent item). I have had to remind our staff to go update the parent item – even if there is no change, just hit edit/save – just to get the child items' changes picked up by my scheduled flow.


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