Supported Hootsuite APIs – Celigo Help Center

When you configure an export, import, or lookup using the form view designed for the Hootsuite connector, the following API operations are supported:

Note: You can also create a composite endpoint for this application. For more information, see Application-specific (simple) forms.

APIs	Resource	API endpoint	Export	Import
Platform rest	Messages	Retrieve outbound messages	X
		Schedule messages		X
		Retrieve message	X
		Delete message		X
		Approve message		X
		Reject message		X
		Get message review history	X
	Comments	Retrieve comment	X
		Approve comment		X
		Reject comment		X
	Media	Retrieve media upload status	X
	Social profiles	Retrieve social profiles	X
		Retrieve social profile	X
		Retrieve social profile's teams	X
	Members	Retrieve member	X
		Create member		X
		Retrieve member's organizations	X
	Me	Retrieve authenticated member	X
		Retrieve authenticated member's organizations	X
		Retrieve authenticated member's social profiles	X
	Organizations	Retrieve organization teams	X
		Retrieve organization members	X
		Remove member from organization		X
		Retrieve org member's organization permissions	X
		Retrieve org member's teams	X
		Retrieve org member’s social profiles	X
		Retrieve org member’s social profile permissions	X
	Teams	Create team		X
		Add member to team		X
		Retrieve team members	X
		Retrieve team member's permissions	X
		Retrieve org team’s social profiles	X
		Retrieve team	X
	SCIM (2.0)	Get users	X
		Create user		X
		Get user	X
		Replace user		X
		Modify user		X
		Get groups	X
		Create group		X
		Get group	X
		Replace group		X
		Modify group		X
		Get resource types	X
	Interactions	Get interactions	X
Media library	Media	Retrieve media	X
Media library	Status	Status check	X
Inbox	Real time metrics	Inbound message volume		X
		Outbound message volume		X
		Average first response time		X
		Average conversation response time		X
		Resolved with reply		X
		Average handle time		X
		Agent availability		X
		Contacts waiting in queue		X
		Longest wait time in queue		X
	User presence	Online agents	X
	Virtual agent	Manipulate conversation		X
	Queue	Conversation locked by an agent	X
	Proactive messaging	Send proactive message		X
		Get status	X
		Get status detail	X
	CRM	Set contact attributes		X
Sparkcentral	Proactive	Send a proactive message		X
		Get the status overview for a sent proactive message	X
		Get the details of the failed messages	X
	Real-time metrics	Inbound message volume		X
		Outbound message volume		X
		Average first response time		X
		Average First Response Time		X
		Resolved With Reply		X
		Average Handle Time		X
		Agent Availability		X
		Contacts waiting in queue		X
		Longest wait time in queue		X
		Get organization User	X
		Get organization team	X
		Get channels	X
		List of all currently online agents	X
	Virtual agent	Manipulate conversation		X
	Queue	Conversation locked by an agent	X

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