Your integrator.io subscription allows a set number of flows run per month in each environment. This article explains which flow runs count toward that entitlement, with examples for each flow type, and what happens if you exceed it. To see your current count, go to Account , select Subscription, and then select View next to Flows run.
What counts as a flow run
Each distinct flow that runs in a month counts once, whether it's custom-built, from a template, from an integration app, downloaded, or cloned, and whether it runs on a schedule or in real time. Running the same flow again in the same month doesn't add to the count, and the count includes runs that fail or are canceled. Counts reset monthly and are kept separately for each environment.
- Custom flows – Counted when they run. If you have Flow A running in production and Flow B still being built, your count is 1.
- Template flows – Only the template flows you run count. If you install a template with two flows and run one, your count is 1.
- Multiple-instance flows – Each instance that runs counts, as does the base flow if it runs. One base flow with 14 enabled instances and 5 disabled instances counts as 14.
- Integration app flows – Each app flow you run counts. If an integration app has 12 flows and you run 8, your count is 8. On a legacy endpoint-priced subscription, app flows are included in the app's subscription and don't count, although their connections still count as endpoints.
- Cloned flows – Count like any other flow when they run.
- Flows run in test mode – Not counted.
- Data loader flows – Not counted; data loader usage is unlimited.
Note: Counts aren't shared between environments. If your plan allows 10 flows in production and 10 in sandbox and you run 12 in production and 6 in sandbox, production shows an overage of 2; the 4 unused sandbox flows don't offset it. In legacy production/sandbox accounts the two environments share resources, so a flow edited in one is changed in both (see Multiple environments overview).
If you exceed your flow entitlement
You're notified by email when your account goes over its flow entitlement. Flows aren't disabled and keep running. If the overage is a pattern rather than a one-off, either request a higher plan from the Subscription page or review which flows need to run, for example by pausing low-priority flows.
Tip: If your license expires and renewal is delayed, your flows can be disabled automatically. Renew before the expiration date shown on the Subscription page.