Available Assembled APIs

Naga Sri Hari Gonaboyina

Updated December 09, 2024 15:14

When you configure an export, import, other type of flow step using the prebuilt Assembled connector, you can select any of the API operations listed below, organized by API type.

Note

If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Assembled API documentation. You can also create a composite endpoint for this application in HTTP mode.

Resource	API endpoint	Export	Import
Activities	Get activities	X
	Create activity		X
	Bulk activities		X
	Delete activities		X
Activity types	Get activity types	X
	Create activity type		X
	Delete activity type		X
Agent states	Get agent state	X
	Get agent state condensed timeline	X
	Get agent state edit history	X
	Update agent state		X
	Associate agents		X
	Edit agent state		X
Conversations	Bulk conversations		X
Event changes	Event changes	X
Filters	Get queues	X
	Get sites	X
	Get teams	X
	Get skills	X
	Create queues		X
	Create site		X
	Create team		X
	Create skills		X
	Delete queues		X
	Delete site		X
	Delete team		X
	Delete skills		X
	Update queue		X
	Update site		X
	Update team		X
	Update skill		X
Forecasts	Forecasts API	X
Forecasts vs actuals	Forecasted vs actuals	X
Forecast totals	Get forecast totals	X
	Get forecast total	X
	Forecast totals		X
	Delete forecast total		X
People	Get people	X
	Get person by ID	X
	Create people		X
	Update person		X
	Delete person		X
Quality assurance scores	Create QA scores		X
Reports	Report generation API		X
Requirements	Get requirements	X
Requirements	Create requirement		X
Requirement types	Get requirement types	X
Roles	Get roles	X
Time off	Get time off updates	X
	Time off requests	X
	Create time off request		X
	Cancel time off request		X