Understand the Orderful – NetSuite Quickstart integration template

Contents

•  Overview: Understand the Orderful – NetSuite integration template
  • Features & benefits
  • Supported integration flows
  • Orderful integration concepts and guidelines
  • Error handling
• Install the Orderful – NetSuite integration template
• Configure and run flows in the Orderful – NetSuite integration template

Orderful is a software-as-a-service (SaaS) platform that modernizes traditional B2B data syncing by delivering EDI over a standard REST API in JSON format. The Orderful API has an underlying canonical model that allows for a one-to-many integration architecture in which you can connect your ERP, such as NetSuite, to Orderful and then trade with any number of partners. This approach offers advantages over building custom EDI flows in integrator.io, which are useful only for a 1:1 integration with each trading partner.

The Orderful – NetSuite template contains integration flows to automate processes for Orderful customers who are syncing purchase orders, sales orders, and shipments with NetSuite. After installing and configuring the Orderful – NetSuite template, you can enable only those flows needed for your business requirements.

Features & benefits

• Turn B2B into A2A – that is, you can now transform business-to-business one-off data syncing into true application-to-application integrations, without the need for in-house EDI expertise
• Self-service user experience – when you customize the Celigo integrator.io template you gain control over the user interface in your company’s integrations
• Orderful offers a unique and differentiated pricing model, priced by the number of trading partners and transactions, instead of the charge per document type that can quickly become expensive at scale
• An established and growing network of Orderful trading partners – including private value-added network (VAN-only) partners – gives you a headstart for common vendors and customers
• Cloud integrations accessible to anyone – whether you are an application admin, business analyst, advanced end user, or IT developer
• Integrate effortlessly with purpose-built, out-of-the-box integration
• Save time and minimize errors by eliminating manual data entry

Supported integration flows

The Celigo quickstart bundle contains workflows that you can easily configure and deploy without coding or IT support. The following built-in flows sync from the specified source data to the corresponding destination.

Orderful to NetSuite

NetSuite to Orderful

Orderful integration concepts and guidelines

If you’re unfamiliar with Orderful terminology, the three main components that you will be working with in your integration are as follows:

• Relationships – Roughly the equivalent of an integration flow in integrator.io. Each relationship consists of a...
  • Source, the sending organization
  • Destination, the receiving organization
  • Transaction type, such as EDI 850 or 810
  • Transactions exchanged with the source
• The destination organization and transaction type belong to the same relationship. For example, if Walmart and Amazon are buying your products, you must create four relationships within Orderful.
• Transactions – Analogous to EDI transaction records in an ERP like purchase orders or invoices.
• Guidelines – The Orderful counterpart to an integrator.io EDI file definition rule. A guideline can effectively be used to validate and normalize the data that is passed through it. Your organization should set up one guideline per transaction type traded. For example, if you trade a purchase order and an invoice, then create one purchase order guideline and one invoice guideline.

Create Orderful purchase orders and purchase order change requests

Contact your Orderful representative to create purchase orders in your account. Make sure to provide required fields like name, billing address, shipping address, payment method, shipment method, and whether it’s for single or multiple items.

You must also contact Orderful add single or multiple purchase order change requests to your account. Be sure to include the required item-related fields such as name, corresponding purchase order number, quantity, and price.

Note: The Orderful purchase order number should, of course, be the same for the original PO and the change request.

It’s important that these fields are not empty when you import the PO into NetSuite.

Send purchase orders and purchase order change requests as Orderful transactions

A new purchase order transaction record’s Delivery status is initially set to Pending. To change the status to Sent:

1. Navigate to the Transactions page.

2. Click the transaction you'd like to send.

3. Click the Send button at the top right of the page.

4. Confirm you want to send the transaction, and after that the transaction Delivery status will change to Sent.

Error handling

Most integrator.io error messages will clearly explain the error and suggest troubleshooting methods. If you are unsure of what the error means, contact Celigo support.

For errors passed through from NetSuite or Orderful, see the respective endpoint documentation.