Additional record mapping is required to integrate the template’s exports and imports with your eBay and NetSuite apps. Note that all of your flows are disabled when first installed. After configuring the flows, you may enable them in your Flows dashboard or in Flow Builder with the Off/On toggle button, then run or schedule each flow.
eBay orders to NetSuite sales orders
This batch integration flow exports orders from eBay and imports it into NetSuite as sales orders.
Flow details
- Export source: eBay
- Import destination: NetSuite
- Built-in export: Export eBay orders - get all eBay orders.
- Built-in import: Import NetSuite customers - add or update all eBay customers to NetSuite using email as the lookup identifier.
- Built-in import: Import NetSuite sales orders - add (or ignore) eBay orders to NetSuite sales orders.
Before you begin
- Verify that the SKU of an item in both eBay and NetSuite are the same.
- Verify that the name of the shipping method in eBay and NetSuite are the same.
Setup instructions
- Add subsidiary mapping specific to your business needs in the customer import flow.
- Configure mapping for the individual in NetSuite customers import flow.
- Configure a static mapping for shippingServiceCode and Currency (InternalId).
eBay transaction reports to NetSuite customer payments
This flow sends batches of eBay transaction reports into NetSuite as customer payments.
Flow details
- Export source: eBay
- Import destination: NetSuite
- Built-in export: Get eBay transaction reports - get all eBay transaction reports.
- Built-in export: Export eBay orders by ID - get all eBay orders.
- Built-in import: Import NetSuite customer payments - add or ignore all eBay customer payments to NetSuite.
Before you begin
- Sync eBay orders with NetSuite sales orders and store the eBay order id in a custom field on the NetSuite sales order record type.
- Verify that the invoices are present in NetSuite for synced orders.
Setup instructions
- Configure dynamic mapping for Customer (InternalId) and Invoices: Ref No. in NetSuite customer payments import flow.
- Configure mapping for the account (InternalId), A/R Account (Name), Invoices: Apply and Invoices: Type in NetSuite customer payments import flow.
eBay transaction reports to NetSuite credit memos and customer refunds
This flow sends batches of eBay transaction reports to NetSuite as credit memos and customer refunds.
Flow details
- Export source: eBay
- Import destination: NetSuite
- Built-in export: Get eBay transaction reports - get all eBay transaction reports.
- Built-in export: Export eBay orders by ID - get all eBay orders.
- Built-in import: Import NetSuite credit memos - imports eBay orders and transaction reports as credit memos in NetSuite.
- Built-in import: Import NetSuite customer refunds - imports eBay orders and transaction reports as customer refunds in NetSuite.
Before you begin
- Sync eBay orders with NetSuite sales orders and store the eBay order id in a custom field on the NetSuite sales order record type.
- Verify that the invoices are present in NetSuite for synced orders.
Setup instructions
- Configure dynamic map for Customer (InternalId) in NetSuite credit memos and customer refunds import flows.
- Configure mapping for the following:
- Location (InternalId)
- Account (InternalId)
- Items : Quantity
- Items : Tax Code (InternalId)
- Credits : Apply
- Credits : Type
- Dynamic Mode
- Refund Method (InternalId)
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