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Understand the Salesforce - Acumatica quickstart integration template

The Salesforce - Acumatica quickstart integration template allows you to integrate your Salesforce accounts with Acumatica. This is to ensure timely order fulfillment, accurate product availability, and real-time visibility into order status. The Salesforce-Acumatica quickstart integration template comprises a set of pre-built integration flows. These flows help you to sync information on accounts, contacts, sales orders, customers, financials, opportunities, currency exchange rates, service contracts, products, and shipments between Salesforce and Acumatica.

Salesforce-Acumatica quickstart integration template features

  • Order management: View and manage orders in Acumatica as soon as shoppers check out.
  • Shipment and fulfillment: Leverage advanced fulfillment logistics features in Acumatica to send real-time updates on shipping statuses of orders like ‘pick,’ ‘pack’ or ‘ship’ to customers. 
  • Products: Manage your item catalog centrally in Acumatica and automatically publish product listings to Salesforce. Keep your Salesforce accounts up-to-date with an accurate list of products in your product listings. 

Key benefits 

  • Optimize buying experience with timely fulfillment of orders, accurate product availability, and real-time order statuses.
  • Take control of your integrations with tools that let you configure and allow you to make mapping changes on the fly.
  • Efficiently scale operations by automating processes that rely on Acumatica and Salesforce platforms.
  • Reduce maintenance time with a dashboard for sophisticated error handling and integration support provided by Celigo.

Supported integration flows

Integrate your Salesforce accounts with Acumatica for timely order fulfillment, accurate product availability, and real-time visibility into order statuses. Celigo’s quickstart integration template bundle contains pre-built workflows that you can easily configure and deploy without coding or IT support. 

DOCS-596_Salesforce-Acumatica_quickstart_integration_template__1_.jpg

Acumatica to Salesforce

Flow name

What’s not Supported

Applies to

Acumatica customer to Salesforce account 

   

Acumatica contact to Salesforce contact 

   

Acumatica items to Salesforce products (excludes item groups) 

   

Acumatica item groups to Salesforce products 

   

Acumatica sales order to Salesforce opportunities 

Order update

 

Acumatica shipment to Salesforce item fulfillment (a custom record)

Item fulfillment update

 

Acumatica financials to Salesforce financials (a custom record) 

   

Acumatica currency rates to Salesforce currency exchange rates

 

Important: These are custom integration flows and are available only upon request (not installed with the template)

Acumatica service contracts to Salesforce contracts 

 

Salesforce to Acumatica

Flow name

What’s not supported

Salesforce accounts to Acumatica customers 

 

Salesforce contacts to Acumatica contacts 

 

Salesforce orders to Acumatica sales orders 

Order update

Salesforce opportunities to Acumatica sales orders 

Order update

Error handling

Most integrator.io error messages will clearly explain the error and suggest troubleshooting methods. If you are unsure of what the error means, contact Celigo support.

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