Sync Amazon order taxes using the NetSuite SuiteTax feature

The NetSuite SuiteTax feature supports specific country needs and legislation changes regarding tax calculation and reporting. SuiteTax also lets you use different tax calculation engines for nexuses and applies tax details on transactions.

The SuiteTax feature manages the in-country transactions (sales tax, VAT, or GST), and numerous special tax situations and rules, such as intra-EU transactions, 3PL, reverse charges, and others.

Important: The NetSuite SuiteTax and legacy tax features are incompatible. If you upgrade your NetSuite account to support the SuiteTax feature, you can’t revert back to the legacy tax.

Configure permissions in your NetSuite account before you sync your taxes

To support the feature, add the following permissions to the existing Celigo eTail Smartconnectors role. 

Note: If you’re using any custom role, add the following permissions to the respective custom role.

1. In the NetSuite global search box, enter Page: Manage Roles. From the search results, select Page: Manage Roles.
2. On the Manage Roles page, next to the appropriate role (Celigo eTail Smartconnectors or custom role), click Edit.
3. In the Permissions tab, add the following permissions:
   1. Lists sub-tab:
      

      Permission	Level
      Tax Details	Full

   2. Reports sub-tab:
      

      Permission	Level
      Tax Reports	View

4. Click Save.

Note: For auto-billing orders with the Pending Fulfillment status, check the Invoice in advance of Fulfillment box on the Accounting Preferences page in NetSuite. 

Understand the SuiteTax feature with integration app tax options

The integration app is compatible with the NetSuite SuiteTax feature and supports syncing data using the following tax options:

• Add total tax against a single line on the order
• NetSuite calculates taxes using its own tax engine
• Overwrite taxes with Amazon tax amounts

Note: To understand the tax-related settings in the Settings > General section, Tax sub-tab, see Manage Amazon order taxes in NetSuite.

Option 1: Add total tax against a single line on the order

When you select the Add total tax against a single line on the order option in the How would you like to bring sales tax into NetSuite* drop-down menu (Settings > General section > Tax tab), the Amazon (MFN/FBA) Order to NetSuite Order Add flow:

• The flow checks the Tax Details Override checkbox in the Tax Details tab on the sales order.
  
  
• The tax amount is adjusted to the order amount in Subtotal at the body level.
• The flow adds a new substitute line as shown below the original item in the Items tab.
• The tax amounts are adjusted on the particular substitute line item. 
• The total tax is calculated for every order component (shipping, gift wrap, and normal order lines) and the substitute line is added with the total tax amount.
  
  

Option 2: NetSuite calculates taxes using its own tax engine

When you select the NetSuite calculates taxes using its own tax engine option in the How would you like to bring sales tax into NetSuite* drop-down menu (Settings > General section > Tax tab), NetSuite's native tax engine is used to calibrate the tax code and tax rate for an item. The Amazon (MFN/FBA) Order to NetSuite Order Add flow does not influence the tax calculation for an order.

Option 3: Overwrite taxes with Amazon tax amounts

When you select the Overwrite taxes with Amazon tax amounts option in the How would you like to bring sales tax into NetSuite* drop-down menu (Settings > General section > Tax tab), the Amazon (MFN/FBA) Order to NetSuite Order Add flow calculates the total tax for every item in an order (including the shipping and gift wrap substitute lines) and individual tax details like Tax Code, Tax Basis, Tax Rate and Tax Amount are displayed for every line.

Scenario 1: Order with shipping, gift wrap, and tax

In this scenario, the Amazon (MFN/FBA) Order to NetSuite Order Add flow:

• On the sales order, in the Items tab,
  • The tax details are updated on the tax line item in the Tax Details Reference field. This field displays data with the internal order ID suffixed with subsequent tax line items. Example: 4116_1 and 4116_2.
    
    
• On the sales order, in the Tax Details tab,
  • The flow adds individual lines for order items, shipping, and gift wrap.
  • The flow checks the Tax Details Override checkbox.
  • The tax is calculated for individual lines and is added in Tax Total at the body level.
    
    

Important: In the Tax Details tab, do not edit the values in the Details field for the Tax Details Reference SHIPPING, as this field is verified while processing settlements to identify the individual order lines. Please find the field in the above screenshot.

Scenario 2: Order with line-level discount and tax

In this scenario, the Amazon (MFN/FBA) Order to NetSuite Order Add flow:

• On the sales order, in the Items tab,
  • The tax details are updated on the tax line item in the Tax Details Reference field. This field displays data with the internal order ID suffixed with subsequent tax line items. Example: 4116_1 and 4116_2.
    
    
• On the sales order, in the Tax Details tab,
  • The flow adds individual lines for order items, shipping, and gift wrap.
  • The flow checks the Tax Details Override checkbox.
  • The tax is calculated for individual lines and is added in Tax Total at the body level.