Freshservice is a cloud-based service desk and IT Service Management (ITSM) solution. It is designed to help IT organizations focus on exceptional service delivery and customer satisfaction.
This video demonstrates creating a Freshservice connection.
After you start the connection, configure it in the Create connection panel and complete all the required * authentication settings:
|
Setting |
Instructions |
|---|---|
|
Name your connection * |
Enter a clear and distinguishable name. Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account. |
|
API key * |
Enter your Freshservice API key. |
|
Subdomain * |
Enter your Freshservice subdomain. For example, if your Freshservice account is located at |
Tip
This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see basic auth universal connector documentation.
-
Sign in to your Freshservice support account.
-
Click on your profile picture at the top right corner of your portal.
-
Navigate to Profile settings > Your API key.
-
Check I'm not a robot.
-
Copy API key.