Freshservice is a cloud-based service desk and IT Service Management (ITSM) solution. It is designed to help IT organizations focus on exceptional service delivery and customer satisfaction.
This video demonstrates creating a Freshservice connection.
After you start the connection, configure it in the Create connection panel and complete all the required * authentication settings:
Setting |
Instructions |
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Name your connection * |
Enter a clear and distinguishable name. Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account. |
API key * |
Enter your Freshservice API key. |
Subdomain * |
Enter your Freshservice subdomain. For example, if your Freshservice account is located at |
Tip
This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see basic auth universal connector documentation.
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Sign in to your Freshservice support account.
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Click on your profile picture at the top right corner of your portal.
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Navigate to Profile settings > Your API key.
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Check I'm not a robot.
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Copy API key.