When you configure an export, import, or another type of flow step using the form view designed for the Freshservice connector, the following API operations are supported:
Note: You can also create a composite endpoint for this application. For more information, see Application-specific (simple) forms.
| Resource | API endpoint | Export | Import |
|---|---|---|---|
| Agents | List all agents | X | |
| View an agent | X | ||
| Create an agent | X | ||
| Update an agent | X | ||
| Deactivate an agent | X | ||
| Asset types | List all asset types | X | |
| View an asset type | X | ||
| Create an asset type | X | ||
| Update an asset type | X | ||
| Delete an asset type | X | ||
| Assets | List all assets | X | |
| View an asset | X | ||
| Filter assets | X | ||
| Create an asset | X | ||
| Update an asset | X | ||
| Delete an asset | X | ||
| Employee onboarding | View all onboarding requests | X | |
| View an onboarding request | X | ||
| View onboarding tickets | X | ||
| Create an onboarding request | X | ||
| Locations | List all locations | X | |
| View a location | X | ||
| Create a location | X | ||
| Update a location | X | ||
| Delete a location | X | ||
| Problem: tasks | Create a problem task | X | |
| Update a problem task | X | ||
| Delete a problem task | X | ||
| Problems | List all problems | X | |
| View a problem | X | ||
| Create a problem | X | ||
| Update a problem | X | ||
| Delete a problem | X | ||
| Problems: tasks | View all problem tasks | X | |
| View a problem task | X | ||
| Products | List all products | X | |
| View a product | X | ||
| Create a product | X | ||
| Update a product | X | ||
| Delete a product | X | ||
| Purchase orders | List all purchase orders | X | |
| View a purchase order | X | ||
| Create a new purchase order | X | ||
| Update a purchase order | X | ||
| Delete a purchase order | X | ||
| Requesters | List all requesters | X | |
| View a requester | X | ||
| Create a requester | X | ||
| Update a requester | X | ||
| Deactivate a requester | X | ||
| Requesters groups | List all requester groups | X | |
| Add requester to requester group | X | ||
| Delete requester from requester group | X | ||
| Service request | View requested items of a service request | X | |
| Create a service request | X | ||
| Tickets | List all tickets | X | |
| View a ticket | X | ||
| Create a ticket | X | ||
| Update a ticket | X | ||
| Delete a ticket | X | ||
| Tickets: tasks | View all ticket tasks | X | |
| View a ticket task | X | ||
| Create a tickets task | X | ||
| Update a tickets task | X | ||
| Delete a ticket task | X | ||
| Vendors | List all vendors | X | |
| View a vendor | X | ||
| Create a vendor | X | ||
| Update a vendor | X | ||
| Delete a vendor | X |
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