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Available Xurrent APIs

When you configure an export, import, or other type of flow step using the prebuilt Xurrent connector, you can select any of the API operations listed below, organized by API type.

Note

If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Xurrent API documentation. You can also create a composite endpoint for this application in HTTP mode.

Resource

API endpoint

Export

Import

Account

Get account

X

Affected SLAs

List affected SLAs

X

Get affected SLA

X

Agile boards

List agile boards

X

Get agile board

X

Create agile board

X

Update agile board

X

App instances

List app instances

X

Get app instance

X

Create app instance

X

Update app instance

X

App offering automation rules

List app offering automation rules

X

Get app offering automation rule

X

Create app offering automation rule

X

Update app offering automation rule

X

Delete app offering automation rule

X

App offerings

List app offerings

X

Get app offering

X

Create app offering

X

Update app offering

X

Archive

List archive

X

Get archive item

X

Audit entries

List audit entries

X

Get audit entry

X

Automation rules

List automation rules

X

Get automation rule

X

Create automation rule

X

Update automation rule

X

Delete automation rule

X

Broadcasts

List broadcasts

X

Get broadcast

X

Create broadcast

X

Update broadcast

X

Calendars

List calendars

X

Get calendar

X

Create calendar

X

Update calendar

X

Get calendar duration

X

Closure codes

List closure codes

X

Get closure code

X

Create closure code

X

Update closure code

X

Configuration items

List configuration items

X

Get configuration item

X

Create configuration item

X

Update configuration item

X

Archive configuration item

X

Trash configuration item

X

Restore configuration item

X

Contracts

List contracts

X

Get contract

X

Create contract

X

Update contract

X

Custom collection elements

List custom collection elements

X

Get custom collection element

X

Create custom collection element

X

Update custom collection element

X

Custom collections

List custom collections

X

Get custom collection

X

Create custom collection

X

Update custom collection

X

Effort classes

List effort classes

X

Get effort class

X

Create effort class

X

Update effort class

X

First-line support agreements

List First-line support agreements

X

Get FLSA

X

Create FLSA

X

Update FLSA

X

Holidays

List holidays

X

Get holiday

X

Create holiday

X

Update holiday

X

Invoices

List invoices

X

Get invoice

X

Create invoice

X

Update invoice

X

Knowledge article templates

List knowledge article templates

X

Get knowledge article template

X

Create knowledge article template

X

Update knowledge article template

X

Knowledge articles

List knowledge articles

X

Get knowledge article

X

Create knowledge article

X

Update knowledge article

X

Notes

List notes

X

Get note

X

Organizations

List organizations

X

Get organization

X

Create organization

X

Update organization

X

Out-of-office periods

List Out-of-office periods

X

Get Out-of-office period

X

Create Out-of-office period

X

Update Out-of-office period

X

Delete Out-of-office period

X

PDF designs

List PDF designs

X

Get PDF design

X

Create PDF design

X

Update PDF design

X

People

List people

X

Get person

X

Create person

X

Update person

X

Archive person

X

Trash person

X

Restore person

X

Get person by phone

X

Problems

List problems

X

Get problem

X

Create problem

X

Update problem

X

Archive problem

X

Trash problem

X

Restore problem

X

Product backlogs

List product backlogs

X

Get product backlog

X

Create product backlog

X

Update product backlog

X

Product categories

List product categories

X

Get product category

X

Create product category

X

Update product category

X

Products

List products

X

Get product

X

Create product

X

Update product

X

Project categories

List project categories

X

Get project category

X

Create project category

X

Update project category

X

Project risk levels

List project risk levels

X

Get project risk level

X

Create project risk level

X

Update project risk level

X

Project task templates

List project task templates

X

Get project task template

X

Create project task template

X

Update project task template

X

Project tasks

List project tasks

X

Get project task

X

Create project task

X

Update project task

X

Delete project task

X

Project templates

List project templates

X

Get project template

X

Create project template

X

Update project template

X

Projects

List projects

X

Get project

X

Create project

X

Update project

X

Archive project

X

Trash project

X

Restore project

X

Releases

List releases

X

Get release

X

Create release

X

Update release

X

Archive release

X

Trash release

X

Restore release

X

Request templates

List request templates

X

Get request template

X

Create request template

X

Update request template

X

Requests

List requests

X

Get request

X

Create request

X

Update request

X

Archive request

X

Trash request

X

Restore request

X

Reservation offerings

List reservation offerings

X

Get reservation offering

X

Create reservation offering

X

Update reservation offering

X

Reservations

List reservations

X

Get reservation

X

Create reservation

X

Update reservation

X

RFC types

List RFC types

X

Get RFC type

X

Create RFC type

X

Update RFC type

X

Risk severities

List risk severities

X

Get risk severity

X

Create risk severity

X

Update risk severity

X

Risks

List risks

X

Get risk

X

Create risk

X

Update risk

X

Scrum workspaces

List scrum workspaces

X

Get scrum workspace

X

Create scrum workspace

X

Update scrum workspace

X

Service categories

List service categories

X

Get service category

X

Create service category

X

Update service category

X

Delete service category

X

Service instances

List service instances

X

Get service instance

X

Create service instance

X

Update service instance

X

Service-level agreements

List Service-level agreements

X

Get SLA

X

Create SLA

X

Update SLA

X

Service offerings

List service offerings

X

Get service offering

X

Create service offering

X

Update service offering

X

Services

List services

X

Get service

X

Create service

X

Update service

X

Shop article categories

List shop article categories

X

Get shop article category

X

Create shop article category

X

Update shop article category

X

Shop articles

List shop articles

X

Get shop article

X

Create shop article

X

Update shop article

X

Shop order lines

List shop order lines

X

Get shop order line

X

Create shop order line

X

Update shop order line

X

Short URLs

List short URLs

X

Get short URL

X

Create short URL

X

Update short URL

X

Get short URL QR code

X

Reserve short URLs

X

Get short URL reservation job status

X

Sites

List sites

X

Get site

X

Create site

X

Update site

X

Skill pools

List skill pools

X

Get skill pool

X

Create skill pool

X

Update skill pool

X

SLA coverage groups

List SLA coverage groups

X

Get SLA coverage group

X

Create SLA coverage group

X

Update SLA coverage group

X

SLA notification schemes

List SLA notification schemes

X

Get SLA notification scheme

X

Create SLA notification scheme

X

Update SLA notification scheme

X

Sprints

List sprints

X

Get sprint

X

Create sprint

X

Update sprint

X

Survey responses

List survey responses

X

Get survey response

X

Create survey response

X

Update survey response

X

Surveys

List surveys

X

Get survey

X

Create survey

X

Update survey

X

Task templates

List task templates

X

Get task template

X

Create task template

X

Update task template

X

Tasks

List tasks

X

Get task

X

Create task

X

Update task

X

Teams

List teams

X

Get team

X

Create team

X

Update team

X

Time allocations

List time allocations

X

Get time allocation

X

Create time allocation

X

Update time allocation

X

Time entries

List time entries

X

Get time entry

X

Create time entry

X

Update time entry

X

Delete time entry

X

Archive time entry

X

Trash time entry

X

Restore time entry

X

Timesheet settings

List timesheet settings

X

Get timesheet settings

X

Create timesheet settings

X

Update timesheet settings

X

Timesheets

List timesheets

X

List incomplete timesheets

X

Get timesheet

X

Get day totals

X

Lock timesheet dates

X

Unlock timesheet dates

X

Trash

List trash

X

Get trash item

X

UI extensions

List UI extensions

X

Get UI extension

X

Create UI extension

X

Update UI extension

X

Waiting for customer follow-ups

List waiting for customer follow-ups

X

Get waiting for customer follow-up

X

Create waiting for customer follow-up

X

Update waiting for customer follow-up

X

Webhook policies

List webhook policies

X

Get webhook policy

X

Create webhook policy

X

Update webhook policy

X

Delete webhook policy

X

Webhooks

List webhooks

X

Get webhook

X

Create webhook

X

Update webhook

X

Delete webhook

X

Test webhook

X

Workflow templates

List workflow templates

X

Get workflow template

X

Create workflow template

X

Update workflow template

X

Workflow types

List workflow types

X

Get workflow type

X

Create workflow type

X

Update workflow type

X

Workflows

List workflows

X

Get workflow

X

Create workflow

X

Update workflow

X

Archive workflow

X

Trash workflow

X

Restore workflow

X