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Available Gorgias APIs

When you configure an export, import, or other type of flow step using the prebuilt Gorgias connector, you can select any of the API operations listed below, organized by API type.

Note

If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Gorgias API documentation. You can also create a composite endpoint for this application in HTTP mode.

Resource

API endpoint

Export

Import

Account

Retrieve your account

X

Create a setting

X

List settings

X

Update a setting

X

Custom fields

Create a custom field

X

List custom fields

X

Bulk update a list of custom fields

X

Retrieve a custom field

X

Update a custom field

X

Customers

List customers

X

Retrieve a customer

X

Create a customer

X

Update a customer

X

Delete a customer

X

Delete customers

X

Merge two customers

X

Set customer data

X

Delete customer field value

X

Update customer field value

X

List customer field values

X

Update customer fields values

X

Events

Get all events

X

Get event

X

Files

Upload files

X

Download a file

X

Integrations

Create an integration

X

List integrations

X

Retrieve an integration

X

Update an integration

X

Delete an integration

X

Jobs

List all jobs

X

Get a job

X

Create a job

X

Cancel a job

X

Update a job

X

Macros

List macros

X

Retrieve a macro

X

Create a macro

X

Update a macro

X

Delete a macro

X

Archive macros

X

Unarchive macros

X

Rules

List all rules

X

Get a rule

X

Create a rule

X

Update a rule

X

Update priority on some rules

X

Delete a rule

X

Satisfaction surveys

Get all satisfaction surveys

X

Get a satisfaction survey

X

Create a satisfaction survey

X

Update satisfaction surveys

X

Search

Search for resources

X

Statistics

Retrieve a statistic

X

Download a statistic

X

Tags

List tags

X

Retrieve a tag

X

Create a tag

X

Update a tag

X

Merge tags

X

Delete a tag

X

Delete tags

X

Teams

Create a team

X

List teams

X

Retrieve a team

X

Update a team

X

Delete a team

X

Ticket messages

List all messages

X

Get a message

X

Update a message

X

Delete a message

X

Create a message

X

Tickets

List tickets

X

Retrieve a ticket

X

Create a ticket

X

Update a ticket

X

Delete a ticket

X

Add ticket tags

X

Remove ticket tags

X

List ticket tags

X

Set ticket tags

X

Delete ticket field value

X

Update ticket field value

X

List ticket field values

X

Update ticket fields values

X

Users

List users

X

Retrieve a user

X

Create a user

X

Update a user

X

Delete a user

X

Views

List views

X

Retrieve a view

X

List view's items

X

Update a view

X

Delete a view

X

Views: create a view

X

Voice call events

Retrieve a voice call event

X

List voice call events

X

Voice call recordings

Delete a voice call recording

X

Retrieve a voice call recording

X

List voice call recordings

X

Voice calls

Retrieve a voice call

X

List voice calls

X

Widgets

Create a widget

X

List widgets

X

Delete a widget

X

Retrieve a widget

X

Update a widget

X