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Available Gorgias APIs

When you configure an export, import, or other type of flow step using the prebuilt Gorgias connector, you can select any of the API operations listed below*, organized by API type.

Note

If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Gorgias API documentation. *You can also create a composite endpoint for this application in HTTP mode.

Resource

API endpoint

Export

Import

Account

Retrieve your account

X

Custom fields

Create a custom field

X

List custom fields

X

Bulk update a list of custom fields

X

Retrieve a custom field

X

Update a custom field

X

Customers

List customers

X

Retrieve a customer

X

Create a customer

X

Update a customer

X

Delete a customer

X

Delete customers

X

Customers api

X

Merge two customers

X

Set customer data

X

Event

Get all events

X

Get event

X

List events

X

Files

Upload files

X

Integrations

Create an integration

X

List integrations

X

Retrieve an integration

X

Update an integration

X

Delete an integration

X

Job

List all jobs

X

Get a job

X

Create a job

X

Cancel a job

X

List jobs

X

Update a job

X

Macros

List macros

X

Retrieve a macro

X

Create a macro

X

Update a macro

X

Delete a macro

X

List macros

X

Rule

List all rules

X

Get a rule

X

Create a rule

X

Update a rule

X

Update priority on some rules

X

Delete a rule

X

List rules

X

Satisfaction survey

Get all satisfaction surveys

X

Get a satisfaction survey

X

Create a satisfaction survey

X

Update satisfaction surveys

X

List surveys

X

Search

Search for resources

X

Tags

List tags

X

Retrieve a tag

X

Create a tag

X

Update a tag

X

Merge tags

X

Delete a tag

X

Delete tags

X

List tags

X

Merge tags

X

Teams

Create a team

X

List teams

X

Retrieve a team

X

Update a team

X

Delete a team

X

Ticket

List tickets

X

Retrieve a ticket

X

Create a ticket

X

Update a ticket

X

Delete a ticket

X

Ticket messages

List all messages

X

Get a message

X

Update a message

X

Delete a message

X

User

List users

X

Retrieve a user

X

Create a user

X

Update a user

X

Delete a user

X

List users

X

Views

List views

X

Retrieve a view

X

List view's items

X

Update a view

X

Delete a view

X

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