When you configure an export, import, or other type of flow step using the prebuilt Gorgias connector, you can select any of the API operations listed below, organized by API type.
Note
If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Gorgias API documentation. You can also create a composite endpoint for this application in HTTP mode.
|
Resource |
API endpoint |
Export |
Import |
|---|---|---|---|
|
Account |
Retrieve your account |
X |
|
|
Create a setting |
X |
||
|
List settings |
X |
||
|
Update a setting |
X |
||
|
Custom fields |
Create a custom field |
X |
|
|
List custom fields |
X |
||
|
Bulk update a list of custom fields |
X |
||
|
Retrieve a custom field |
X |
||
|
Update a custom field |
X |
||
|
Customers |
List customers |
X |
|
|
Retrieve a customer |
X |
||
|
Create a customer |
X |
||
|
Update a customer |
X |
||
|
Delete a customer |
X |
||
|
Delete customers |
X |
||
|
Merge two customers |
X |
||
|
Set customer data |
X |
||
|
Delete customer field value |
X |
||
|
Update customer field value |
X |
||
|
List customer field values |
X |
||
|
Update customer fields values |
X |
||
|
Events |
Get all events |
X |
|
|
Get event |
X |
||
|
Files |
Upload files |
X |
|
|
Download a file |
X |
||
|
Integrations |
Create an integration |
X |
|
|
List integrations |
X |
||
|
Retrieve an integration |
X |
||
|
Update an integration |
X |
||
|
Delete an integration |
X |
||
|
Jobs |
List all jobs |
X |
|
|
Get a job |
X |
||
|
Create a job |
X |
||
|
Cancel a job |
X |
||
|
Update a job |
X |
||
|
Macros |
List macros |
X |
|
|
Retrieve a macro |
X |
||
|
Create a macro |
X |
||
|
Update a macro |
X |
||
|
Delete a macro |
X |
||
|
Archive macros |
X |
||
|
Unarchive macros |
X |
||
|
Rules |
List all rules |
X |
|
|
Get a rule |
X |
||
|
Create a rule |
X |
||
|
Update a rule |
X |
||
|
Update priority on some rules |
X |
||
|
Delete a rule |
X |
||
|
Satisfaction surveys |
Get all satisfaction surveys |
X |
|
|
Get a satisfaction survey |
X |
||
|
Create a satisfaction survey |
X |
||
|
Update satisfaction surveys |
X |
||
|
Search |
Search for resources |
X |
|
|
Statistics |
Retrieve a statistic |
X |
|
|
Download a statistic |
X |
||
|
Tags |
List tags |
X |
|
|
Retrieve a tag |
X |
||
|
Create a tag |
X |
||
|
Update a tag |
X |
||
|
Merge tags |
X |
||
|
Delete a tag |
X |
||
|
Delete tags |
X |
||
|
Teams |
Create a team |
X |
|
|
List teams |
X |
||
|
Retrieve a team |
X |
||
|
Update a team |
X |
||
|
Delete a team |
X |
||
|
Ticket messages |
List all messages |
X |
|
|
Get a message |
X |
||
|
Update a message |
X |
||
|
Delete a message |
X |
||
|
Create a message |
X |
||
|
Tickets |
List tickets |
X |
|
|
Retrieve a ticket |
X |
||
|
Create a ticket |
X |
||
|
Update a ticket |
X |
||
|
Delete a ticket |
X |
||
|
Add ticket tags |
X |
||
|
Remove ticket tags |
X |
||
|
List ticket tags |
X |
||
|
Set ticket tags |
X |
||
|
Delete ticket field value |
X |
||
|
Update ticket field value |
X |
||
|
List ticket field values |
X |
||
|
Update ticket fields values |
X |
||
|
Users |
List users |
X |
|
|
Retrieve a user |
X |
||
|
Create a user |
X |
||
|
Update a user |
X |
||
|
Delete a user |
X |
||
|
Views |
List views |
X |
|
|
Retrieve a view |
X |
||
|
List view's items |
X |
||
|
Update a view |
X |
||
|
Delete a view |
X |
||
|
Views: create a view |
X |
||
|
Voice call events |
Retrieve a voice call event |
X |
|
|
List voice call events |
X |
||
|
Voice call recordings |
Delete a voice call recording |
X |
|
|
Retrieve a voice call recording |
X |
||
|
List voice call recordings |
X |
||
|
Voice calls |
Retrieve a voice call |
X |
|
|
List voice calls |
X |
||
|
Widgets |
Create a widget |
X |
|
|
List widgets |
X |
||
|
Delete a widget |
X |
||
|
Retrieve a widget |
X |
||
|
Update a widget |
X |