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Magento Order Import Error Message: '[NetSuite Field: DiscountItem] [External Field: coupon_code] [Exception was thrown during netsuite value lookup.] [results.length > 1000]'

Celigo Support
Updated

Error on Order Import

Error Message: '[NetSuite Field: DiscountItem] [External Field: coupon_code] [Exception was thrown during netsuite value lookup.] [results.length > 1000]'

Reason: The Custom Record lookup type is trying to cache all of the records.

Resolution:

  1. From the mapping, click into the Custom Record value on Lookup Type and make a copy of the record.
  2. For the name, enter "Custom Record (No Cache)".
  3. For Lookup Class enter "com.celigo.axon.util.lookup.netsuite.CustomRecordContainsMappingToStringInternalIdCacheAllFalse".
  4. After saving this new record, go back to the mapping and change the Lookup Type to "Custom Record (No Cache)" and then refresh mappings from the control panel.