Magento Order Import Error when Customer is a Guest

Celigo Support

Updated March 06, 2020 11:13

Problem: Error: 'Failed to Add customer for Magento order. Please enter value(s) for: First Name, Last Name'. The customer is a guest and is registered and there is no first name and last name on customer entity.

Solution: In customer flow mapping of first name and last name, multi-field mapping must be added.

{{#if lastname}} {{lastname}} {{else}} {{#if order.billing_address.lastname}} {{order.billing_address.lastname}} {{else}} "ANY DEFAULT VALUE" {{/if}} {{/if}}

{{#if firstname}} {{firstname}} {{else}} {{#if order.billing_address.firstname}} {{order.billing_address.firstname}} {{else}} "ANY DEFAULT VALUE" {{/if}} {{/if}}

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