The out-of-the-box NetSuite approach to exporting an Item Description with characters in excess of 1200 is to add a "[...more]" to the export. Since the Celigo Item Export Flow uses this, the "[...more]" is passed to Magento. To ensure that the entire description is passed to Magento, the Celigo Item Export saved search needs to be modified as follows:
- In NetSuite, find the saved search that is used in the Celigo Item Export Flow (this search would be selected in the integrator.io Item Export flow settings).
- Open the "Criteria" tab.
- Change the row "eTail Channel : Name" to "eTail Channel (Custom)".
- Open the "Results" tab.
- Add a Line at the bottom. In the "Field" field, select "Formula (Text)".
- Tab twice to the "Formula" field.
- In the "Formula" field, click on the set formula button at the corner of the tab (an arrow image). In the opened window, from the "Field" drop-down, select the field. In this case, "Detailed Description". After selection, NetSuite will auto-generate the formula, as shown below.
- Provide a custom label. In this example, as the field was already added, use "Sales Description Extended".
- Click "OK".
- Click "Save".
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