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Delete LastPass credentials and clear local cache

Delete LastPass credentials

Use the following steps to delete your LastPass credentials for a specific website:

  1. Open the LastPass folder Celigo shared with you (XXXXX Company Name).
  2. Select the site you want to remove from LastPass.

    Delete site from shared folder.png

  3. Click Delete. This will move the site to the LastPass Deleted Items folder.
  4. Click Advanced Options in the left navigation menu, and click View deleted items. This opens the Deleted Items view.

    Accessing deleted items in LastPass.png

  5. Click Permanently Delete All at the top of the page to purge all sites you've marked for deletion.
  6. To purge individual sites, right-click on the site you want to purge, and click Purge.
  7. To move a site back out of the Deleted Items view, click Restore.  

Purge site from LastPass.png

Clear LastPass local cache

If you have trouble sharing credentials with Celigo using LastPass, or the credentials don’t seem to be updating when other users make changes, clear the local cache and refresh the sites. Use the following steps to clear the local cache:

  1. Open the LastPass browser extension icon and click Account.

    Access more options in LastPass.png

  2. Click Fix a problem yourself.

    Fix a problem in LastPass.png

  3. Click Clear local data.

    Clear local data.png

Refresh sites

Use the following steps to refresh sites:

  1. Open the LastPass browser extension icon and click Account.

    Access more options in LastPass.png

  2. Click Fix a problem yourself.

    Fix a problem in LastPass.png

  3. Click Refresh your vault.

    Refresh your Vault.png

Note: If you still have trouble accessing or sharing credentials, see documentation from LastPass.

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