How to share credentials with Celigo using LastPass

Celigo uses LastPass, a secure and convenient system for password management and sharing. You can use LastPass to share credentials for your accounts such as NetSuite, Magento, Salesforce, and Amazon Seller Central. To share credentials with Celigo, follow these steps:

Important: Do not share credentials over tickets, email, or phone. Celigo personnel are not allowed to accept credentials over channels with security vulnerabilities. Doing so violates security policies and may be grounds for dismissal. If you have attempted to share credentials in this manner, update your passwords to ensure that your accounts are secure.

See Delete LastPass credentials and clear local cache.

Provide Celigo with your LastPass email address

If you currently have a LastPass account

Please provide Celigo with the email address associated with your LastPass account. In turn, Celigo will share a LastPass folder with you in which you may store multiple account credentials to share with Celigo. 

If you do not have a LastPass account

For users without an existing LastPass account, follow the steps below to create your account: 

1. Go to lastpass.com.
2. Click Log in.

3. Click Create an account.

4. Complete the signup process.
   After successful creation of the account, you will be asked to install the LastPass extension to your browser.
5. Install the LastPass extension to your browser and log in with the credentials you created.

Generate sharing keys

There are two ways to access your LastPass account. One is through the web portal and the other is through the browser extension. The web browser extension is available for download on the LastPass homepage.

If you are using the LastPass browser extension

If you are using the browser extension, sharing keys are generated automatically and there is no further action needed to enable account sharing. If you download the web browser extension, it is important to ensure that the option to save passwords in your browser is turned on. If it is not selected, any currently stored usernames and passwords will be removed.

If you are using the web portal

To access LastPass through the web portal, navigate to the LastPass home page at lastpass.com. When you share credentials using the web portal for the first time through LastPass, you may need to generate sharing keys in order to activate account sharing.

The following steps explain how to generate access keys, which you will need to do only once.

1. Log in to your LastPass account and click Advanced Options in the left navigation pane.
2. Click Generate sharing keys.
   

   Note: If you do not see this option, that means sharing keys have been enabled already.

3. Click Generate in the pop-up that appears.
4. Log out of your LastPass account and log in again.

Update your shared accounts

Accept Shared Folder

Once you have shared your LastPass account email with Celigo, Celigo will share a folder with you and you will receive an email message informing you that you have been added to a shared folder. You can log in to your LastPass vault and view the shared folder.

Share Credentials for pre-populated sites

The shared folder can be viewed in the All Items option which is shown by default, when you access your LastPass account. In most cases, when a folder is shared with you, there will be some sites which have already been included by Celigo. In such instances, you just need to add or update the credentials using the following steps:

1. Hover your mouse over the shared account and click the Settings icon to access the credentials for the account.

   

   A pop-up appears with the option to add or update the credentials:

   

2. Enter the credentials for the site in the Username and Site password fields.
3. Add additional information such as Security Questions and Answers, API Keys, or anything else that may be relevant to accessing the site in the Notes field.
4. Click Save.

Note: Celigo resources will be able to access the applications to which you have provided credentials.

TIP: While integrator.io supports signing in with Google, it is recommended you do not share your Google profile with others to allow access to your integrations.

The shared folder can also be viewed under the Sharing Center option. However, this view will only allow you to view a list of folders without the sites listed for each shared account. This is just an easy way to view all folders that are shared with you.

Share credentials for new sites

In some cases, the folder shared with you may not contain any sites or you may need to add an additional site to the folder. The following steps explain how to add new sites to the shared folder:

1. Click the Red + icon near the bottom-right corner of the LastPass vault and select Add Item.

   

2. Select the Password option.

   

3. Fill in the details for the site.

   

4. Enter the login URL of the site in the URL field. For example, if you're adding a site for integrator.io, you'd fill this in with "https://integrator.io/signin".

5. Enter a site’s name or the description of the site in the Name field. For example, “integrator.io - Perfection 100 custom flow”.

6. Select the name of the folder Celigo shared with you in the Folder drop-down list. For example, Perfection 100.

7. Enter the credentials for the site in the Username and Site password fields.

8. Add additional information such as Security Questions and Answers, API Keys, or anything else that may be relevant to accessing the site in the Notes field.

9. Click Save.

Note: Celigo resources will be able to access the applications to which you have provided credentials.

TIP: While integrator.io supports signing in with Google, it is recommended you do not share your Google profile with others to allow access to your integrations.

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