When you configure an export, import, or other type of flow step using the prebuilt Intercom connector, you can select any of the API operations listed below*, organized by API type.
Note
If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Intercom API documentation. *You can also create a composite endpoint for this application in HTTP mode.
Resource |
API endpoint |
Export |
Import |
---|---|---|---|
Contacts |
List all contacts |
X |
|
Retrieve a contact |
X |
||
List attached companies |
X |
||
List attached segments |
X |
||
Search for contacts |
X |
||
List attached tags |
X |
||
Create a contact |
X |
||
Update a contact |
X |
||
Delete a contact |
X |
||
Archive a contact |
X |
||
Unarchive a contact |
X |
||
Merge two contacts |
X |
||
Data attributes |
List all data attributes |
X |
|
Companies |
List all companies |
X |
|
Retrieve a company |
X |
||
List attached contacts |
X |
||
List attached segments |
X |
||
Scroll over all companies |
X |
||
Create or update company |
X |
||
Delete a company |
X |
||
Attach a contact |
X |
||
Detach a contact |
X |
||
Admins |
List admins |
X |
|
View an admin |
X |
||
Identify an admin |
X |
||
List all activity logs |
X |
||
Set an admin to away |
X |
||
Teams |
List all teams |
X |
|
Retrieve a team |
X |
||
Tags |
List all tags |
X |
|
Create and update tags |
X |
||
Tag companies |
X |
||
Untag companies |
X |
||
Delete a tag |
X |
||
Detach a contact |
X |
||
Detach a conversation |
X |
||
Attach a contact |
X |
||
Attach a conversation |
X |
||
Segments |
List all segments |
X |
|
Retrieve a segment |
X |
||
Notes |
List all notes |
X |
|
Retrieve a note |
X |
||
Create a note |
X |
||
Data events |
List events |
X |
|
Submit a data event |
X |
||
Counts |
App total count model |
X |
|
Conversation count model |
X |
||
Admin conversations count model |
X |
||
User segment/tag count model |
X |
||
Segment/tag count model |
X |
||
Get company user |
X |
||
Conversations |
List all conversations |
X |
|
Retrieve a conversation |
X |
||
Search for conversations |
X |
||
Create a conversation |
X |
||
Update a conversation |
X |
||
Replying to a conversation |
X |
||
Replying to users last conversation |
X |
||
Assign a conversation |
X |
||
Run assignment rules on a conversation |
X |
||
Snoozing a conversation |
X |
||
Open a conversation |
X |
||
Close a conversation |
X |
||
Attach a contact |
X |
||
Detach a contact |
X |
||
Redact a conversation part |
X |
||
Articles |
List all articles |
X |
|
Retrieve an article |
X |
||
Create an article |
X |
||
Update an article |
X |
||
Delete an article |
X |
||
Help center |
List all sections |
X |
|
Retrieve a section |
X |
||
List all collections |
X |
||
Retrieve a collection |
X |
||
Create a collection |
X |
||
Update a collection |
X |
||
Delete a collection |
X |
||
Create a section |
X |
||
Update a section |
X |
||
Delete a section |
X |
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