When you configure an export, import, or other type of flow step using the prebuilt Intercom connector, you can select any of the API operations listed below*, organized by API type.
Note
If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Intercom API documentation. You can also create a composite endpoint for this application in HTTP mode.
Resource |
API endpoint |
Export |
Import |
---|---|---|---|
Contacts |
List all contacts |
X |
|
Retrieve a contact |
X |
||
List attached companies |
X |
||
List attached segments |
X |
||
Search for contacts |
X |
||
List attached tags |
X |
||
Create a contact |
X |
||
Update a contact |
X |
||
Delete a contact |
X |
||
Archive a contact |
X |
||
Unarchive a contact |
X |
||
Merge two contacts |
X |
||
Data attributes |
List all data attributes |
X |
|
Companies |
List all companies |
X |
|
Retrieve a company |
X |
||
List attached contacts |
X |
||
List attached segments |
X |
||
Scroll over all companies |
X |
||
Create or update company |
X |
||
Delete a company |
X |
||
Attach a contact |
X |
||
Detach a contact |
X |
||
Admins |
List admins |
X |
|
View an admin |
X |
||
Identify an admin |
X |
||
List all activity logs |
X |
||
Set an admin to away |
X |
||
Teams |
List all teams |
X |
|
Retrieve a team |
X |
||
Tags |
List all tags |
X |
|
Create and update tags |
X |
||
Tag companies |
X |
||
Untag companies |
X |
||
Delete a tag |
X |
||
Detach a contact |
X |
||
Detach a conversation |
X |
||
Attach a contact |
X |
||
Attach a conversation |
X |
||
Segments |
List all segments |
X |
|
Retrieve a segment |
X |
||
Notes |
List all notes |
X |
|
Retrieve a note |
X |
||
Create a note |
X |
||
Data events |
List events |
X |
|
Submit a data event |
X |
||
Counts |
App total count model |
X |
|
Conversation count model |
X |
||
Admin conversations count model |
X |
||
User segment/tag count model |
X |
||
Segment/tag count model |
X |
||
Get company user |
X |
||
Conversations |
List all conversations |
X |
|
Retrieve a conversation |
X |
||
Search for conversations |
X |
||
Create a conversation |
X |
||
Update a conversation |
X |
||
Replying to a conversation |
X |
||
Replying to users last conversation |
X |
||
Assign a conversation |
X |
||
Run assignment rules on a conversation |
X |
||
Snoozing a conversation |
X |
||
Open a conversation |
X |
||
Close a conversation |
X |
||
Attach a contact |
X |
||
Detach a contact |
X |
||
Redact a conversation part |
X |
||
Articles |
List all articles |
X |
|
Retrieve an article |
X |
||
Create an article |
X |
||
Update an article |
X |
||
Delete an article |
X |
||
Help center |
List all sections |
X |
|
Retrieve a section |
X |
||
List all collections |
X |
||
Retrieve a collection |
X |
||
Create a collection |
X |
||
Update a collection |
X |
||
Delete a collection |
X |
||
Create a section |
X |
||
Update a section |
X |
||
Delete a section |
X |