Available Zoho Desk APIs

Naga Sri Hari Gonaboyina

Updated November 25, 2024 20:08

When you configure an export, import, or other type of flow step using the prebuilt Zoho Desk connector, you can select any of the API operations listed below*, organized by API type.

Note

If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Zoho Desk API documentation. *You can also create a composite endpoint for this application in HTTP mode.

Resource	API endpoint	Export	Import
Accounts	List all accounts	X
	Get an account	X
	List tickets by account	X
	Create an account		X
	Update an account		X
Accounts attachments	List all attachments	X
Accounts attachments	Delete an attachment		X
Agents	List all agents	X
Agents	Get an agent	X
Contacts	List all contacts	X
	Get a contact	X
	List tickets by contact	X
	Contact search API	X
	Create a contact		X
	Update a contact		X
Contacts attachments	List all attachments	X
Contacts attachments	Delete an attachment		X
Contracts	List all contracts	X
Contracts	Get a contract	X
Departments	List all departments	X
Departments	Get a department	X
Mail reply address	List all mailreplyaddress	X
Organizations	Get all organizations	X
Organizations	Get an organization	X
Search	Search across entities	X
Tasks	List all tasks	X
	Get a task	X
	List tickets by tasks	X
	Task search API	X
	Create a task		X
	Update a task		X
Tasks attachments	List all attachments	X
Tasks attachments	Delete an attachment		X
Threads	List all threads	X
	Get a thread	X
	Send email reply		X
	Draft email reply		X
	Update draft		X
	Delete an attachment		X
Ticket attachments	List all attachments	X
	Update an attachment		X
	Delete an attachment		X
Ticket comments	List all ticket comments	X
	Get a ticket comment	X
	Create a ticket comment		X
	Update a ticket comment		X
	Delete a ticket comment		X
Ticket tags	List ticket tags	X
	List tickets by tag	X
	List tags in a ticket	X
Ticket time entry	List ticket time entries	X
	Get a ticket time entry	X
	Add a ticket time entry		X
	Update a ticket time entry		X
	Delete a ticket time entry		X
Tickets	List all tickets	X
	Get a ticket	X
	Tickets search API	X
	Create a ticket		X
	Update a ticket		X
	Merge two tickets		X
	Split tickets		X
	Update many tickets		X
	Mark spam		X