Zoho Desk is online customer service help desk software that simplifies customer service operations, improves agent productivity, and delivers lasting customer experiences.
Set up a connection
This video demonstrates creating a Zoho Desk connection.
After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings:
|Name your connection *
|Enter a clear and distinguishable name.
Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.
Scopes are OAuth 2.0 permissions that Zoho Desk defines to limit access to your account.
Enter your Zoho Desk organization ID.
Tip: This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see OAuth 2.0 auth universal connector documentation.
- Sign in to your Zoho Desk account.
Navigate to Setup > Developer space > API > API authentication.
Copy the Org ID.
- Click Scope.
- To access all of the scopes in the API, click the
– or –
Check the scopes you want to add and click the button.
- Click Save.
- Click Save and authorize to commit your changes and proceed to sign in with Zoho Desk.
- After signing in, review the permissions for the integration and click Accept.