Zoho Desk is online customer service help desk software that simplifies customer service operations, improves agent productivity, and delivers lasting customer experiences.
This video demonstrates creating a Zoho Desk connection.
After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings:
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Setting |
Instructions |
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Name your connection * |
Enter a clear and distinguishable name. Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account. |
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Scopes * |
Scopes are OAuth 2.0 permissions that Zoho Desk defines to limit access to your account. |
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Organization ID* |
Enter your Zoho Desk organization ID. |
Tip
This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see OAuth 2.0 auth universal connector documentation.
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Sign in to your Zoho Desk account.
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Navigate to Setup > Developerspace > API > APIauthentication.
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Copy the Org ID.
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Click Scope.
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To access all of the scopes in the API, click the » button.
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Check the scopes you want to add and click the > button.
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Click Save.
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Click Save and authorize to commit your changes and proceed to sign in with Zoho Desk.
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After signing in, review the permissions for the integration and click Accept.