Install an additional Shopify store with the same NetSuite account

Gogula R Bhavana
  • Updated

Contents

You can install multiple Shopify stores using a single NetSuite account within the same integration tile to expand your market reach in multiple marketplaces, regions, or currencies. To install an additional store, you require a separate subscription license. 

    1. Log in to the integrator.io account with your account credentials.
    2. Click Shopify - NetSuite integration app.
    3. On the top-right, click Add Shopify Store. 
      Add.jpg

Step 1: Set up Shopify connection

  1. On the Add new Shopify store page, next to step 1, click Configure.

Make sure that the Shopify owner/super admin creates a connection via OAuth. For more information on how to set up a Shopify connection, see Set up a connection to Shopify. 

Step 2: Install multi-store components

Prerequisite: Be sure to install the Shopify bundle in your NetSuite account.

This step is initially shown as Multi-store components. After you set up a connection with Shopify, this step is changed to Install Shopify bundle.

  1. On the Add new Shopify store page, next to step 2, click Install.
  2. You'll be redirected to the NetSuite login page. Log in with your NetSuite account credentials to install the bundle.
  3. Click Verify.

Step 3: Configure store

You can configure a new Shopify store in one of the following ways:

  • Configure new store manually: Choose this option to configure all the required settings and mappings manually.
  • Clone an existing Shopify store: Choose this option to clone the store components from one of the existing Shopify stores.

Step 3a: Configure new store manually

  1. On the Add new Shopify store page, next to step 3, click Configure.
  2. On the Configure store window, select Configure new store manually.
  3. Click Submit.
Configure_new_store_manually.jpg

Step 3b: Clone an existing Shopify store

Prerequisite: Before you clone the store, ensure that the source store is upgraded to the latest version of the integration app.  

  1. On the Add new Shopify store page, next to step 3, click Configure.
  2. On the Configure store window, select Clone an existing Shopify store.
  3. From the Select an existing store drop-down menu, select a store.
  4. Click Submit.
Clone_an_existing_store.jpg

After successful integration, the new store components are installed in NetSuite and you will see the integration details. The newly added store is visible in the store drop-down menu on the top right.

Notes:
  • If the flow is scheduled, after cloning, the flow schedule is cloned, and the flow is automatically disabled.  
  • Only active stores within the integration app tile are applicable for cloning.
  • Any partially installed store is not applicable for cloning.
The integration app clones: 
  • The schedule status for each integration flow
  • The import, exports, settings, and mappings
The integration app doesn't clone or ignores:
  • The flow status to the new store (enabled or disabled)
  • any store-specific IDs
  • saved search settings
  • add-ons

After you clone the new store, it is recommended to update the values in the below settings manually and click Save.

  • Buy online, pick up in-store (Settings > Order section > POS tab)
  • NetSuite locations to pick inventory from (Settings > Inventory)
  • Auto-bill orders in NetSuite when the status is * (Settings > Billing)
  • NetSuite currency to sync product price (Settings > Product)
  • NetSuite price level to sync product price (Settings > Product)
  • Enable virtual variations (Settings > Product)
  • NetSuite field identifier for the variation parent item (Settings > Product)

After store cloning, the integration app does not refresh metadata. Before you run any integration flow, it is recommended to refresh the below settings.  

  • Map NetSuite locations with Shopify Locations (Settings > General)
  • Map Ship Methods (Settings > Order > Shipping)
  • Map Payment Methods (Settings > Order > Payment)
  • All the other settings in which you select the NetSuite item (which has a refresh icon).

Fix the error

When adding a new store, if you face an error where the system takes you back to the home page after selecting a connection, perform the following:

  1. From the Auth type dropdown list, select Basic. For more information, see Set up a basic auth connection to Shopify.
  2. Enter the store name manually. See Step 3a: Configure new store manually.
  3. Switch back the authentication type to OAuth 2.0.
  4. Click Save & authorize to save the changes instead of clicking Continue at Shopify store.
  5. Log in as a Shopify account owner. 
  6. Click Update app if an update is requested after logging in.
    update app.png

This completes the configuring Shopify connection step, now continue with the rest of the installation.

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Comments

2 comments

Date Votes
  • Akber Ali Strategic Partner

    I am having an issue and am unable to add any new store, after the first setup the screen brings me back to the original screen but no store has been added. 

    0
  • Araju Alam Patel

    Hi Akber Ali, thanks for sharing the feedback. We have updated the article with the troubleshooting information in the Fix the error section. Let us know if this helps.

    Happy posting!
    0

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