Only an account owner or administrator can view subscription details.
Legacy production and sandbox licenses
In legacy Production and Sandbox environments, changes in one environment affect both environments. The Production and Sandbox environments share the same underlying resources. Any resource you create, edit, or delete in one environment is immediately reflected in the other.
This includes connections, imports, exports, flows, scripts, and API tokens. Use caution when editing resources in either environment.
This behavior doesn't apply to accounts on the multi-environment license, where each environment maintains its own isolated resources.
Migrations from the legacy Production/Sandbox license to the new multi-environment license are underway. Your account has not migrated to the new multi-environment license if you can toggle between environments.
Note
Usage data — including current and historical usage — is available on the 2024 Platform license only. If you're on the 2022 Endpoint license, usage data is not stored or displayed in integrator.io. To discuss upgrading your license, contact Celigo Support.
To view subscription details for your account:
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In the upper right of the default Home page, click the avatar icon and select Subscription.
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On the Subscription page, review the information. It shows:
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Plan details, including available premium features
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Production and Non-production (Sandbox) entitlements, if any. (If the multi-environment feature is available in your account, then select the environment from the top of page and view the subscription.)
Example account subscription
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Features & entitlements available in your account vary based on your subscription plan. At any time, you can request for more features or entitlements within the platform.
Review plan details such as status, expiry, and customer success plan. Based on your subscription, you can make use of the features listed below. Check the links to learn more about the features or understand their usage.
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Feature |
Description |
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Use API builder to build and manage APIs. You can use API tokens to authenticate and call these APIs directly. |
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Use API management for a structured, end-to-end process of building, securing, publishing, monitoring, and maintaining APIs, from initial creation through retirement. |
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Track the number of direct or fully managed API calls available. |
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View audit logs longer for a minimum period of one year for compliance, troubleshooting, or analysis. You can extend the period to two years, or three years. |
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B2B (Free or advanced) |
Use the B2B Manager to simplify EDI management. The advanced version offers several capabilities to efficiently manage your EDI transactions. |
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Use the data retention period to comply with regulatory requirements or troubleshoot flow errors. The default data retention period is 30 days. You can opt for a longer retention period – 60, 90, or 180 days. |
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Use lookup cache to store and quickly retrieve frequently-used data in a centralized location. |
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Use sandbox/multiple non-production environments to avoid any disruptions to your production environment and separately test your flows. |
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Apply SSO and authenticate your users for easy and secure access to the Celigo platform and the endpoints you use. |
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Build Celigo AI agents that are intelligent tools that can understand tasks and take action to streamline your operations. |
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Create MCP servers to organize and control the tools and connections that AI agents can use /call across your integrations. |
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Data ingestion |
Try sync, the data ingestion tool, that'll be available soon. It provides an effortless and efficient way to load data from hundreds of applications into your data warehouse. |
The Subscription page enables you to monitor features that are tracked by numbers based on "allocated" versus "used." You can find information for other features on their specific or related pages in the Celigo platform, for example, audit logs stored can be viewed on the Audit logs page based on any timelines you specify.
Entitlements that you use and are counted will reflect on the Subscription page after a few minutes of processing time. For information on all entitlements, see Account subscriptions and entitlements overview.
You will receive a notification if your account exceeds any entitlements. The flows will not be disabled, but it's a good practice to monitor your usage and consider how to optimize entitlement usage. For free account users, entitlements are unlimited and won't be counted for a 30-day unlimited period.
Account entitlements are grouped into categories. Entitlements in each category are separate for production and sandbox (when sandbox is included in your subscription plan); no trade-offs are allowed between production and sandbox entitlements. Each entitlement category is explained below.
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Flows run within an environment are counted whether they are custom developed, installed from a template, included in a downloaded integration, or cloned from an existing flow. Each distinct flow that is run is counted toward your entitlement. If you run the same flow three times, it does not increase the entitlement count. Distinct flows that are run are counted every month whether their status is success, failed, or canceled.
For multi-instance flows, each distinct instance run counts towards the monthly flow run entitlements for your account.
Note
Flows run in test mode are not counted.
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Data loader flows are unlimited and do not apply toward your entitlements.
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All flows run in an Integration app count against your account entitlements.
Note
For legacy subscriptions with the endpoint pricing model, all flows in an Integration app are included in the app's subscription and therefore do not count against your account entitlements, even though the flows' connections appear in the endpoint apps total.
See also, Track your flow usage
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Endpoints invoked are prebuilt connections to an app, a database, or a universal technology service, such as HTTP, REST API, and FTP that are counted when they are a part of any flows run or APIs triggered. Each distinct endpoint is counted toward your entitlement and discussed in detail in ???.
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For legacy subscriptions with the endpoint pricing model, Trading partners are designations that apply to an FTP or AS2 connection, typically for external EDI transactions. They are tallied by identical server name or IP address, even if you mark additional connections to that FTP server as a trading partner.
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On-premise agents used are software programs that run on your server, typically behind the firewall and within the same network as the systems you want to connect to, which are counted when they are included in any flows that are run or any API call of the connection. For example in an export API call, if you use a Microsoft Active Directory connection that requires an agent, then that agent will be counted toward entitlement.
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API calls invoked — the number of direct or fully managed API calls tracked against your subscription. See Track your API usage for details.
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Environments enabled — the number of non-production environments (such as sandbox) active on your account.
Your entitlements usage shows the following items in terms of allocated versus used on a monthly or annual basis:
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Flows run
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Endpoints invoked
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On-premise agents used
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API calls invoked
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Features (some listed in the above section)
To better understand your entitlements, see also Track your endpoint usage, Track your API usage, and Track your flow usage.