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Sync your item image from NetSuite to BigCommerce

Rameez Zari
Updated

Under Flows > Product section, the NetSuite Item Image to BigCommerce Product Image Add/Update/Delete flow manages and syncs product images from NetSuite to BigCommerce.

When you run the "NetSuite Item Image to BigCommerce Product Image Add/Update/Delete" flow, you can select a start date to pull the historical data. On the pop-up window, you can either select:

  • Automatic: Choose this option to process and sync data from the last flow run time.
  • Custom: Choose this option to select a custom start date and time from when you wish to process and sync data.

The settings to configure this flow are available under the Image tab. mceclip2.png

When the Integration App syncs images from NetSuite, those images become the Integration App-managed images. The Integration App-managed images are the images that the Integration App can update or delete in BigCommerce.

The scenarios discussed below will give you an understanding of how the flow works with different combinations of the Settings. You can use the following index to understand the type of images in the discussed scenarios.

Index.png

  • Existing BigCommerce image: Images that are already present in your BigCommerce account before the execution of NetSuite Item Image to BigCommerce Product Image Add/Update/Delete.
  • Existing NetSuite image: Images that are already present in your NetSuite account before the execution of NetSuite Item Image to BigCommerce Product Image Add/Update/Delete.
  •  Integration App-managed images: Images that are synced from NetSuite to BigCommerce after the execution of NetSuite Item Image to BigCommerce Product Image Add/Update/Delete.

Scenario 1:

In this scenario,

  • Images 1 through 5 are already present in NetSuite.
  • Images 6 and 7 are already present in BigCommerce.
  • In Settings, Only NetSuite is selected in the For syncing item images to BigCommerce drop-down box.
Scenario_1.png

When the image flow executes, all NetSuite images (1 through 5) are synced to BigCommerce and the existing images (6 and 7) of BigCommerce are deleted. In BigCommerce, the images 1 through 5 now become Integration App-managed images.

Scenario 2:

In this scenario,

  • There are no images in NetSuite.
  • Images 1 through 5 are already present in BigCommerce.
  • In Settings, Only NetSuite is selected in the For syncing item images to BigCommerce drop-down box.
Scenario_2.png

When the image flow executes, as there are no images in NetSuite, no images are synced from NetSuite to BigCommerce. The images that were already present in BigCommerce are retained in BigCommerce.

Scenario 3:

In this scenario,

  • There are no images in NetSuite.
  • Images 6 and 7 are already present in BigCommerce.
  • In Settings, Only NetSuite is selected in the For syncing item images to BigCommerce drop-down box and Delete images in BigComemrce if no image is found in NetSuite for a particular item is also selected.
Scenario_3.png

When the image flow executes, as there are no images in NetSuite, the existing BigCommerce images are deleted. Both NetSuite and BigComemerce will not contain any images.

Scenario 4:

In this scenario,

  • Images 1 through 3 are present in NetSuite.
  • Images 4 and 5 are already present in BigCommerce.
  • In Settings, Both NetSuite and BigCommerce is selected in the For syncing item images to BigCommerce drop-down box.
Scenario_4.png

When the flow executes, NetSuite images 1 through 3 are synced to BigCommerce. These images become Integration App-managed images in BigCommerce and the BigCommerce images (4 and 5) are retained as well.

Scenario 5:

In this scenario,

  • Images 1 through 3 are already present in NetSuite.
  • Images 4 and 5 are already present in BigCommerce.
  • In Settings, Both NetSuite and BigCommerce are selected in the For syncing item images to BigCommerce drop-down box.
Scenario_5.png

When the image flow runs for the first time, the Integration App brings in images 1 through 3 from NetSuite to BigCommerce. These images become Integration App-managed images in BigCommerce.

Going ahead images 1 and 2 are deleted from NetSuite that triggers the image flow. Since images 1 and 2 were Integration App-managed images they are deleted from BigCommerce as well.

Configure saved search to sync image URL

  1. In NetSuite, in the global search bar, enter Celigo BigCommerce Image Export Search.
  2. Press Enter.
  3. In the results that are displayed, find Celigo BigCommerce Image Export Search [Locked].
  4. Click the View link corresponding to Celigo BigCommerce Image Export Search [Locked].
  5. Click Edit this Search.
  6. Under the Criteria tab, add the desired criteria.
  7. Under Results > Columns, map your NetSuite image fields by entering "Images" under the "Custom label" column.
    mceclip0.png
  8. In the Search title text box, enter a meaningful name for your choice.
  9. Click Save As.
    A customized copy of the NetSuite saved search is created with the name you entered.

Configure saved search to sync image attributes

  1. In NetSuite, in the global search bar, enter Celigo BigCommerce Image Export Search.
  2. Press Enter.
  3. In the results that are displayed, find Celigo BigCommerce Image Export Search [Locked].
  4. Click the View link corresponding to Celigo BigCommerce Image Export Search [Locked].
  5. Click Edit this Search.
  6. Under the Criteria tab, add the desired criteria.
  7. Under Results > Columns, map your NetSuite image field attributes by entering labels such as "Images_1_image_url", "Images_1_description", "Images_1_sort_order", "Images_1_is_thumbnail"  under the "Custom label" column.
    mceclip1.png
  8. In the Search title text box, enter a meaningful name for your choice.
  9. Click Save As.
    A customized copy of the NetSuite saved search is created with the name you entered.