Understanding the Jira Cloud platform – NetSuite Quickstart integration template

Contents

•  Overview: Understanding the Jira Cloud platform – NetSuite integration template
  • Features
  • Key benefits
  • Supported integration flows
  • Error handling
• Install the Jira Cloud platform – NetSuite integration template
• Configure and run flows in the Jira Cloud platform – NetSuite integration template

The Jira Cloud platform – NetSuite quickstart integration template allows you to integrate Jira Cloud platform account with NetSuite ERP account. In most organizations, handling issues, service requests, and escalations is distributed among different departments and apps. This template helps companies to improve issue management by providing visibility throughout the organization, allowing these teams closer collaboration.

The template provides a set of prebuilt flows which help you to automate the real-time sharing of information between the Jira Cloud platform and NetSuite to increase productivity and ensure that teams are always up to date with the correct data.

Jira Cloud platform to NetSuite

NetSuite to Jira Cloud platform

Features

• Issue resolution: Sync issues between the Jira Cloud platform and NetSuite in real-time and always keep them updated.
• Issue filtering: Sync issues based on type and priority or sync all issues at once.
• Case management: Sync support cases between NetSuite and Jira Cloud platform in real-time and always keep them updated.
• Seamless visibility: View key details of issues, including comments and messages in both applications.
• Project management: Sync projects and tasks between the Jira Cloud platform and NetSuite to increase collaboration between teams.
• Time tracking: Sync time tracking information from the Jira Cloud platform to NetSuite and maintain all efforts logged in one place.

Key benefits

• Comprehensive out-of-the-box flows: Optimize issue and project management experience with timely visibility of issues, projects, and tasks.
• Intuitive setup without coding: Experience faster time-to-value and higher efficiencies with our prebuilt, out-of-the-box integrations that require minimal IT support. Take control of your integrations with tools that allow you to make and configure mapping changes on the fly.
• Streamlined business operations: Scale up your operational efficiency by automating redundant and laborious manual tasks and processes.
• Customizable and expandable: Customize and expand your data integration flows as needed; no technical resources are required.

Supported integration flows

The Celigo quickstart bundle contains workflows that you can easily configure and deploy without coding or IT support. The following built-in flows syncs the specified source data to the corresponding destination.

Jira Cloud platform to NetSuite

NetSuite to Jira Cloud platform

Error handling

Most integrator.io error messages will clearly explain the error and suggest troubleshooting methods. If you are unsure of what the error means, contact Celigo support.

For errors passed through from NetSuite or Jira Cloud platform, see the respective endpoint documentation.