Install the Jira Cloud platform – NetSuite Quickstart integration template

This article explains how to install the Jira Cloud platform – NetSuite quickstart integration template.

Before you install

A. Create your Celigo iPaaS account

To install the Jira Cloud platform – NetSuite template, sign up for an integrator.io account with administrative access.

B. Enable SuiteTalk (web services) and SuiteScript

Sign in to your NetSuite account and complete the following tasks to prepare the account for installing the required NetSuite bundle:

1. Go to Setup > Company > Enable features > Company.
2. Under Data management, select the File cabinet.
3. Under SuiteCloud, select Custom records, Client SuiteScript, Server SuiteScript, and Web services.
4. Click Save.

Find and install the Jira Cloud platform – NetSuite template from the marketplace

To install the Jira Cloud platform – NetSuite template:

1. Navigate to integrator.io > Marketplace.
2. From the available templates, select either Jira Cloud platform or NetSuite.
3. Find the Jira Cloud platform – NetSuite template and click Preview. The Install template page appears.
4. Review the template’s contents and the ReadMe file, and click Install now to begin.

Set up the connections and integrate with Jira Cloud platform and NetSuite

To install the integration, complete the steps shown.

Step 1. Connect to Jira Cloud platform

Click Configure to set up the Jira Cloud platform connection.

If you have already set up a connection to Jira Cloud platform, select Use existing connection and choose from the Connection list. Otherwise, click Set up new connection and provide your Jira Cloud platform account credentials.

Step 2. Connect to NetSuite

Click Configure to set up the NetSuite automatic token-based auth or manual token-based auth connection.

If you have already set up a connection to NetSuite, select Use existing connection and choose from the Connection list. Otherwise, click Set up new connection and provide your NetSuite account credentials.

Step 3. Install NetSuite integrator bundle

Click Install to install the NetSuite integrator bundle.

This step connects to NetSuite using the credentials you provided above and detects whether the common Celigo integrator bundle is already installed. If not, it will be installed in your NetSuite account for you.

The bundle status changes to “Installed.”

Install NetSuite integration bundle (339019)

The integration bundle manages the NetSuite custom fields specific to this template automatically for you. Complete this installation before running the flows in your newly installed template.

1. Sign in to your NetSuite account.
2. From the Customization menu, select Suite Bundler > Search and install bundles.
3. Enter the bundle ID 339019 into the Keywords field, and click Search.
4. Select this bundle, and click Install.
   Information: The installation process could take a while.
5. After the Celigo integrator bundle is successfully installed in your NetSuite account, switch back to the browser window with your integrator.io account.
6. Click Verify now.

The integrator bundle status changes to “Installed.”

Create a custom Jira Cloud platform field

You'll need to create a custom Jira Cloud platform field.

Map a custom Jira Cloud platform field for import to NetSuite

Hardcode the custom fields with IDs in the mappings, as in the following example for a text field:

Different field types in Jira Cloud platform require specialized formats, such as a radio button:

For more information, see Setting custom field data for other field types.

Create a Jira Cloud platform webhook

You'll need to create a Jira Cloud platform webhook.