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Set up a connection to Front

Front is a collaborative inbox platform that centralizes emails, messages, and tickets to help teams manage customer communication efficiently and respond faster at scale.

Set up a connection

After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings:

Setting

Instructions

Name your connection * 

Enter a clear and distinguishable name.

Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.

Company name *

Enter your company name.

Auth type * 

Select your Front account authentication type (OAuth 2.0 or Token).

API token * 

Enter your Front API token.

Multiple layers of protection are in place, including AES 256 encryption, to keep your connection’s token safe. When editing this form later, you must enter this token again; it is stored only when the connection is saved and never displayed as text.

dataLoad.svg​​ How to retrieve the API token

OAuth 2.0 client * 

Select the OAuth 2.0 client that stores the client ID and client secret provided to you by Front.

To add an OAuth 2.0 client and configure your credentials, click the plus (+) button. Click the edit (pencil.svg) button to modify a selected OAuth 2.0 client. For more information, see Create an OAuth 2.0 iClient resource.

dataLoad.svg​​ How to retrieve the client ID and client secret

Scopes * 

Scopes are OAuth 2.0 permissions that Front defines to limit access to your account.

dataLoad.svg​​ How to configure the scopes

Tip

This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see the Token and OAuth 2.0 auth universal connector documentation, respectively.

How to retrieve the API token

  1. Sign in to your Front developer account

  2. Navigate to Settings > Developers > API tokens.

  3. Click Create API token.

  4. Enter an API token name.

  5. Select the Scopes.

  6. Click Create

  7. Copy the API token.

How to retrieve the client ID and client secret

  1. Sign in to your Front developer account.

  2. Navigate to Settings > Company > Developers

  3. Click Create app.

  4. Click Settings.

  5. Enter an App name and a Short description.

  6. Navigate to Features > Add feature.

  7. Click OAuth and Enable OAuth.

  8. Enter Celigo integrator.io Redirect URL.

  9. Select the Scopes. For more information, see Authentication.

  10. Copy the Client ID and Client secret.

  11. Click Save

How to configure the scopes

  1. Click Scope.

  2. To access all of the scopes in the API, click the » button.

    – or – 

    Check the scopes you want to add and click the > button.

  3. Click Save.

Save and authorize

  1. Click Save and authorize to commit your changes and proceed to sign in with Front.

  2. After signing in, review the permissions for the integration and click Accept.

Additional references