If you’re an account owner or administrator, you can enable your Celigo platform log and error data for 30 or more days at Account → Data retention. The data retention period varies based on your Celigo license, which you can upgrade anytime. Each flow can also be configured not to retain the data processed, enhancing sensitive data security and limiting error analysis. You can also delete records if your customers exercise the Right to Delete in compliance with GDPR and CCPA rules.
Click the Request upgrade button to request an upgrade, and someone will contact you.
The retention period for your log and error data is based on the day you created or upgraded your account. For example, if your subscription starts on September 1st and your data retention period is set to 30 days, any error data processed on the 1st is retained until September 30th. Data processed on September 30th will be retained until October 29th. Any data processed before your upgrade will be deleted at the original limit you had.
The default retention period is 30 days. Based on your subscription, you can opt for a longer retention period of up to 60, 90, or 180 days. The Celigo platform will store any logged data generated after your upgrade according to your new plan.
The following log and error data is automatically saved.
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Feature |
Saved data |
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Run history data, including, but not limited to Integration, Flow, Success, Ignored, Errors, Auto-resolved |
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Run history data, including, but not limited to Flow, Success, Ignored, Errors, Auto-resolved |
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Flow run data, including, but not limited to Step, Status, Success, Ignored, Errors, Auto-resolved, Duration |
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Historical run data and the ability to download the file in the case of file-based flow runs. Includes: Flow, Status, Duration, Started, Completed, Success, Ignored, Errors |
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Historical data, including opened and resolved errors, the ability to edit retry data, error request and response data, and retries performed. |
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Includes export, import, connection, and script debug logs |
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Includes export, import, data loader, and advanced field editors AFEs |
You can delete the saved data if you choose to or if your customers exercise their Right to Delete. This functionality is compliant with GDPR and CCPA rules. You can delete resolved errors, files from run history, and debug and script logs. You cannot delete job run details, statistics, timestamps, success count, ignore count, error count, etc. You’ll have to choose what you want to delete to purge the data.
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