Manage case pack shipments in NetSuite

If you are using case pack shipments for your FBA orders, sync them to NetSuite using the NetSuite Transfer Order to Amazon Inbound Shipment Plan and NetSuite Transfer Order to Amazon Inbound Shipment flows after making some changes in NetSuite. This article covers the changes to be made in NetSuite and the changes made to the NetSuite Transfer Order to Amazon Inbound Shipment flow to support case pack shipments.

Update fields for transfer order records in NetSuite

When a transfer order record is created in NetSuite, perform the following actions:

• In the eTail tab, check the Case pack shipment box.
  
• In the Items tab, enter a value for all items in the Quantity in case field.
  

Amazon shipment carton contents

The Post Amazon shipment carton contents step is added in the NetSuite Transfer Order to Amazon Inbound Shipment flow to update the shipment carton contents specifying the SKU, the Amazon shipment ID, and the number of items per carton to Amazon.

This step will only update the shipment carton contents only if you have checked the Case pack shipment box and enter a value for all items in the Quantity in case field (or the custom field selected) in NetSuite.

• If you check the Case pack shipment box and do not enter values for few or all items in the Quantity in case field (or the custom field selected) in NetSuite, an error message is displayed when you run the NetSuite Transfer Order to Amazon Inbound Shipment flow.
• If you enter values for all items in the Quantity in case field (or the custom field selected) and do not check the Case pack shipment box in NetSuite, an error message is displayed when you run the NetSuite Transfer Order to Amazon Inbound Shipment flow.
• If neither the Case pack shipment box is checked nor values are not entered for few or all items in the Quantity in case field (or the custom field selected) in NetSuite, this step will be skipped and the order processed as an individual shipment.

Custom field used to update quantity for case pack shipments

You can use a custom field of Item field type in NetSuite to update the quantity for case pack shipments. When a custom field is used for this purpose, you need to update the Results tab of the Celigo Amazon Transfer Order Export Search in NetSuite with the custom field details. This will automatically update the Celigo Amazon Child Transfer Order Export Search in NetSuite. When the NetSuite Transfer Order to Amazon Inbound Shipment Plan and NetSuite Transfer Order to Amazon Inbound Shipment flows are run, the case pack shipment details will be processed

1. Access the Celigo Amazon Transfer Order Export Search in NetSuite.
2. Click Edit in the Results tab.
   
3. Replace Quantity in case (Custom Column) with the custom field you wish to use. For example, Description.
4. Click Save.
   

   Important: It is recommended to only update the Field value of Quantity in case (Custom Column) with the custom field you wish to use and not update the Custom Label value.