Understand the knowledge bot

Gogula R Bhavana

Updated July 07, 2024 18:35

As an integrator.io user, you often seek to understand how a particular feature or the product itself works. This requires exploring multiple Celigo resources, with information sometimes spread across various articles in the Help Center. By using the knowledge bot, you can significantly reduce the time and effort needed to browse through Celigo resources to find the information you need. The bot offers a user-friendly interface that provides real-time assistance and guidance. Utilizing artificial intelligence and machine learning technologies, the bot efficiently delivers the necessary resources to you.

You can describe a flow you would like to build, ask a question, or try an example query, and the chatbot will provide a concise summary of the information. It will also provide appropriate links to Help Center articles, all within a maximum response time of 15 seconds. As soon as you ask a question, the knowledge bot responds in a real-time, dynamic, and ongoing stream pattern.

Important

Prerequisite: Celigo AI must be enabled in your integrator.io account. To verify, click the avatar icon in the upper right corner of integrator.io and click Profile.

The key features of the knowledge bot include:

Real-time assistance: The knowledge bot offers instant support, answering questions, and providing information related to the integrator.io platform and its functionalities.
Learning and adaptation: Using AI, the bot learns from interactions, continuously improving its responses and the assistance it provides.
Troubleshooting help: Integration issues can be complex and challenging to resolve. The knowledge bot provides step-by-step troubleshooting guidance, helping you identify and solve problems quickly.
Documentation and resources access: The bot can quickly fetch documentation and other resources, guiding you with the right information without the need for extensive searches.

In integrator.io, you can access the Celigo AI knowledge bot on the bottom right, next to the Resources Center icon. In the knowledge bot,

You can enter consecutive questions.
You can ask multiple questions at once. In this scenario, the results will have a clear distinction between questions and answers.
The prompt result persists for one user session, the results will be available even after the page refresh.
Click thumbs up or thumbs down for each prompt to indicate if the response provided by the knowledge bot was helpful or not helpful.
You can navigate to the appropriate Help Center articles (opens in a new browser window).
For an invalid prompt, the knowledge bot shows the below message.