When an update is required to the integrator.io bundle (20038) or an integration app bundle for NetSuite, Celigo gradually pushes the update out to customers' Production accounts. The release will be immediately available for Sandbox accounts, and you must manually upgrade the bundle in your NetSuite Sandbox Environment. (In compliance with NetSuite policies, Celigo cannot automatically update bundles in Sandbox accounts, only in Production accounts.).
To request a Production bundle update sooner than the scheduled push:
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Locate your NetSuite ID. It appears as the subdomain in your URL.
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In the NetSuite Omni-search bar, search “page: installed bundles”.
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Open a support ticket and include the following information:
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Your NetSuite ID
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The bundle name(s) and ID(s).
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