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Set up an on-premise file connection

Create an on-premise file connection so integrator.io can read files from and write files to storage on your private network through an on-premise agent. Use it when the files you want to integrate live on a server that isn't reachable from the internet. After you save the connection, you can use it in exports, lookups, and imports. To learn how agents work, see On-premise agent overview.

Important: Before you start, install an on-premise agent on a computer that has network access to the file storage, and confirm that the agent is online. See Install and configure the Windows on-premise agent or Install and configure the Linux on-premise agent.

Configure the connection

After you create a connection, complete these settings in the Create connection panel. Settings marked * are required.

Settings Instructions
Name your connection * Enter a unique name so you can find this connection when you select it in imports and exports.
Agent * Select the agent this connection uses. Multiple connections can use the same agent. If your account includes agent groups, you can select a group instead, so the connection keeps running when one agent goes offline. See Agent groups for high availability.
Ping path Enter a path for integrator.io to ping when it tests the connection. integrator.io doesn't use this path as a base path. If you leave this blank, integrator.io uses the agent's installation directory.

After you configure the settings, select Test connection, and then select Save & close.

File size limits

integrator.io can process very large files, such as 200 MB or more. These limits apply to each file:

  • Parsing EDI and fixed-width files: 10 MB
  • Parsing XLSX files: 100 MB
  • Parsing XML files: 100 MB
  • Generating EDI and fixed-width files: 5 MB
  • Generating XLSX files: 100 MB
  • Generating XML files: 100 MB