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Troubleshoot invalid field value errors in NetSuite Item to Amazon Product Add/Update Flow

Saikumar Rachamalla
Updated

Data Flow: NetSuite Item to Amazon Product Add/Update

Error Code: Invalid field value

Error Message:“The provided value for <field> is invalid”

Reason: Amazon continuously updates the mapping structure. Whenever you need to add new product mappings, always refer to the product utility to stay aligned with the Amazon product structure.

Resolution:

  1. Navigate to the Get Amazon Product Type Attributes utilitydocument.

  2. Search using the product type in the utility.

  3. Identify the field that is causing the issue.

    1. Example: If the error is “The provided value for fastener is invalid”, check the type mapping for the fastener attribute.

    2. In one case, the field was incorrectly mapped as an object instead of [object].

  4. Go to the NetSuite Item to Amazon Product Add/Update flow.

  5. Click Edit mapping for the Amazon Item Import Adaptor.

    Troubleshoot1.png

  6. To resolve the issue:

    1. Update the type field mapping to [object].

    2. Map it to $, so the hierarchy is automatically applied.

      Troubleshoot2.png