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Salesforce to NetSuite State code FAQ

Q: Why my state code is not updated to NetSuite even when I set it to perform a create operation?

In the Salesforce account to NetSuite customer Add/update flow, add the mapping handleStateCode : false only when you configure a conditional mapping of state fields. For example, if the state field Advanced setting is selected as Creating a record, with the handleStateCode : false mapping, the flow syncs only the records created and will not consider any updated records.

Important: If you want the flow to sync both created and updated information of state fields, do not add the handleStateCode mapping or make any selections in the state fields Advanced section.

To sync created state code records from Salesforce to NetSuite:

  1. Go to integrator.io and navigate to the Salesforce-NetSuite IO integration tile.
  2. Go to Flows
  3. Click Edit mappings next to the flow name, to open up the Edit Mappings page.
  4. Click the Settings icon next to the state field.
  5. From the Advanced setting dropdown list, select Creating a record.
  6. Click Save.
  7. Add handleStateCode : false mapping.
  8. Click Save

Now, run the flow to sync only the records created on the state field. The flow will not sync any updated records.

 

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