Data Flow: NetSuite Fulfillment to Shopify Fulfillment Add
Error Message: {"errors":{"tracking_numbers":"expected String
to be an Array"}}
Reason: The orders fulfilled or billed in NetSuite are erroring out when the flow runs to fulfill in Shopify. The error occurs when the orders do not have tracking numbers.
Resolution:
- Login to integrator.io.
- Navigate to the Shopify - NetSuite integration app tile.
- Go to Flows > Fulfillment.
- Next to the NetSuite fulfillment to Shopify fulfillment (add) flow, click Edit mapping to edit the field mappings.
- Click Post order fulfillment to Shopify.
- In the mappings rules page, look for the 'Tracking Numbers' field in the right column fields and click Edit (Gear icon) to view the Settings page.
- In the Source data type field, select String array.
- Click Save.
- Now, go to the integrator.io dashboard and view the error dialog.
- Click Retry to re-run the flow successfully.
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