Concur export workaround

The following workaround is helpful if you encounter any issues while performing export actions from the Concur professional account.

FAQ. Why am I unable to export from the Concur professional account (US region) except the first page?

Answer. This is due to a change in the base URI’s geolocation. The present base URI is https://us.api.concursolutions.com and can be resolved by changing the geolocation to us2 in the underlying JSON structure of the connection through Postman. The following steps explain the process of how to change the base URI through Postman or through Postman collection.

A. Retrieve the connection details through GET method

1. Sign in to your Postman account.
2. Create a collection or HTTP Request.
3. Select the GET method.
4. Paste the URL in this format https://api.integrator.io/v1/connections/{{connection_id_of_your_connection}} in the request header. For example, if your connection ID is 1234xyz1234, then paste https://api.integrator.io/v1/connections/1234xyz1234.
5. In Authorization, enter the Bearer scheme and append the token. For more information on how to manage and retrieve the API token from your integrator.io account, see Managing API tokens.
6. In Content-type, enter application/json.
7. Click Send.
8. Copy the response.

B. Update the connection details through PUT method

1. Open another request with the same URL as mentioned in step 4 of retrieve the connection details through the GET method section.
2. Select the PUT method. 
3. Navigate to Header, select Raw, and JSON.
4. Paste the copied response in the body. (Copied in step 8 of retrieve the connection details through the GET method section).
5. In Authorization, enter the Bearer scheme and append the token. For more information on how to manage and retrieve the API token from your integrator.io account, see Managing API tokens.
6. In Content-type, enter application/json.
7. Select Body.
8. In the JSON body, replace the existing baseURI from https://us.api.concursolutions.com to https://us2.api.concursolutions.com.
9. Replace the authURI and tokenURI with us2 geolocation.

10. In token.token, add your Concur access token.

Retrieve Concur access token and refresh token

1. Open a new tab in Postman.
2. Select the POST method.
3. Paste the URL https://us2.api.concursolutions.com/oauth2/v0/token in URI section.
4. Navigate to Body, select x-www-form-urlencoded, and enter values as shown below.
5. Click Send.
6. From the response, copy the access token.

11. In token.refreshToken, add your Concur refresh token. You can copy the refresh token from step 10 response.

12. Click Send.