Navigate back to the Cash App Manager Batch record.
Select the ID from one of the Unapplied types.
Navigate to the Cash App Manager Invoices tab. You will see that none of the invoices for the payment are matched. This is what causes the Unapplied payment status.
To fix this, click on the Native Transactions tab, and edit the payment that was created. Because Cash App Manager was able to identify the customer (by the name), we will be able to see all open invoices for that customer. In the example shown, there was an invoice identifier specified but it must have been incorrect. If you face that situation it can give you a clue as to which invoice was meant to be paid. Maybe there was a typo for example. From that payment edit, we can now apply the payment to the remaining invoice and save.
Return to the transaction (by clicking on the Cash App Manager Transaction number in the custom tab or going back in your browser). Here, you can see that the transaction has changed to Applied.
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