Error in the Shopify-NetSuite Integration App: '...Multiple matches for that item..' Error in the Shopify-NetSuite Integration App



  • Jolyon Blazey
    Celigo University Level 2: Seasoned

    The article is 3 years old, but our current version of the Shopify Netsuite Integration App is getting the same error "More than one match for "[["itemid" ..." in the rare case where we have a Item Vendor code that matches the Item Name (SKU) on a different SKU. 

    Can you please explain Edit the Search > Criteria tab? I assume this setting is in Netsuite?

    The link to Suite Answers redirects to our Netsuite home page.

  • Saikumar Rachamalla Docs Team Lead Principal Technical Writer

    Jolyon Blazey - Yes the setting is in NetSuite, added a screenshot and updated the doc link. Thanks for posting!


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