Manage account and integration permissions

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2 comments

  • Rob Riccio

    Tom Santiago should Manager Level users be able to submit tickets? I didn't see that addressed in the article as to who has that authority, if it is reserved only for Admins.   Had a manager user who tried and was redirected from within .io and I wasn't sure if it's a glitch, or by design.

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  • Balasubramanian Mahadevan Community manager Senior Technical Writer
    Engaged
    Celigo University Level 2: Seasoned

    Rob Riccio If you are talking about submitting support tickets, I believe it is not restricted based on a role. Any user with any role can submit a support ticket. You can find more information about this in the Submit a support ticket article.

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