Create NetSuite Customer and Contact (If Non-Existent) While Syncing Zendesk Ticket

Creating a Zendesk Ticket for a new Organization and a new User within the Organization.

The integration dashboard shows three records being exported successfully.

The record appears in NetSuite as a new case. The Organization is also created as a Customer and a new Contact is created for the user. This user and organization did not exist in NetSuite before.

Showing the updated priority of a ticket synced with NetSuite Case

Integrator dashboard

The record in NetSuite

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