In this example we create a new NetSuite case associated with a New Customer and New Contact
Once the NetSuite support case to Zendesk ticket add flow is run without any errors. The record in Zendesk looks like below :
Articles in this section
- NetSuite Support Case to Zendesk Ticket Add
- Zendesk Ticket Comments to NetSuite Support Case Messages
- NetSuite Support Case Message To Zendesk Ticket Comment
- Zendesk Ticket As NetSuite Support Case Add
- Zendesk Ticket As NetSuite Support Case Update
- Zendesk Organization and User (If Non-Existent) While Syncing NetSuite Support Case
- Create NetSuite Customer and Contact (If Non-Existent) While Syncing Zendesk Ticket