Use the following steps to sign in to the Celigo platform:
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Verify that you correctly entered your email address in the Email field. If you don't know which email address to use to sign in, contact your account administrator.
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Verify that you correctly entered your password in the Password field. Click Forgot password? if you do not remember your password.
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If the above steps don't work, Contact Celigo Support.
If your account requires you to use single sign-on (SSO) to authenticate and you are unable to sign-in:
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Verify that your SSO provider is correctly configured and operating as expected. Check the server status of the IDP that provides your SSO service.
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Verify that SSO functionality for your account is correctly configured in the Celigo platform.
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Verify that your certification is not expired.
If your account allows (but does not require) you to use SSO to authenticate:
Note
Your account must allow basic (username/password) authentication to use manual mode bypass.
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Append your sign-in URL with
?manualMode=true(or&manualMode=trueif your sign-in URL already contains query parameters).https://integrator.io/signin?manualMode=trueIf your sign-in URL already contains one or more query parameters:
http://integrator.io/signin?application=concur&manualMode=true https://integrator.io/signin?application=shopify&manualMode=true
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Use your username and password to sign-in.