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Set up a connection to Salesforce with JWT bearer token authentication




  • METER Group

    I previously configured this with a Refresh token and have been running for a couple months; now I am changing it to be a JWT Token. When I click Save & Authorize, it gives me an error:

    /!\ Expected field: salesforce.privateKey or salesforce.publicKey to be present.

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  • METER Group

    Tom, It appears the problem is even bigger than I anticipated. This article is referenced by the Integration App, but according to what I learned from Sanjit in the Integration App Group class yesterday, a JWT Bearer token is not a viable option for the connection. One primary reason he gave is that the JWT Bearer token doesn't support the Online status. I have spent a significant amount of time on 3 occasions trying to get this to work because it looked like a better, more robust option for the connection.  Will you please add text right up front in this article to help prevent other people from making the same mistake?

    Thank you,


    (and if I'm wrong, please let me know. I would love to have my system set up as good as possible).

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