Troubleshooting

Handling flow errors

• Intro to Error Management 2.0
• Error classifications
• Set a custom trace key to uniquely identify a record
• Generate a report of flow events
• Manage your audit logs

Troubleshoot flows

• Debug a connection
• Debug flow steps

Common errors

• FAQ: How are any records imported when Success is “N/A?”
• FAQ: How to resolve "Activity was deadlocked with another user" error in Microsoft Dynamics 365 Business Central
• FAQ: How do I fix "Integrator Distributed Adaptor package not installed" error for Salesforce real-time exports?
• FAQ: How do I fix JavaScript errors in a filter or hook?
• FAQ: How do I resolve a handlebars template parse error?

Troubleshoot NetSuite integrations

• Duplicate sales orders
• Enable NetSuite Assistant in Microsoft Edge or Google Chrome v91 and later
• NetSuite CSV import not triggering realtime export
• Import Order in Magento throwing "Inactive Item" error
• Mapping dropdown not displaying any available options
• Error: "That Suitelet is invalid, disabled, or no longer exists"

See all 13 articles

System disruptions

• What to do if a flow stops processing data
• Check integrator.io status

Error Management 1.0

• Handle errors in integrator.io (EM 1.0)