Troubleshooting

Check status

• Check integrator.io status
• Check your application's status if a flow is not processing

Troubleshoot errors

• Intro to Error Management 2.0
• Handle errors in integrator.io (EM 1.0)
• Error classifications
• Set a custom trace key to uniquely identify a record
• Generate a report of flow events

Troubleshoot flows

• Filter your run history
• Debug a connection
• Debug flow steps
• FAQ: How are any records imported when Success is “N/A?”

Common errors

• FAQ: Why am I getting 'You do not have any active subscriptions" error?
• FAQ: How to resolve "Activity was deadlocked with another user" error in Microsoft Dynamics 365 Business Central
• FAQ: How do I fix "Integrator Distributed Adaptor package not installed" error for Salesforce real-time exports?
• FAQ: Output filter or hook error: script_error
• FAQ: Resource error: handlebars_template_parse_error

Troubleshoot NetSuite integrations

• Enable NetSuite Assistant in Microsoft Edge or Google Chrome v91 and later
• NetSuite CSV import not triggering realtime export
• Import Order in Magento Throwing "Inactive Item" Error
• Why is my Mapping Dropdown not Displaying any Available Options?
• Error: "That Suitelet is invalid, disabled, or no longer exists"
• Error: SSS_REQUEST_LIMIT_EXCEEDED

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