Troubleshoot errors

About error management

• Intro to Error Management
• Best practices for managing errors – part 1
• Best practices for managing errors – part 2
• Unified error view
• Error classifications

Manage flow errors

• Get error notifications via email (You only)
• Configure error notification emails for other users
• View error counts/errors in integrations, flows, and flow steps
• Investigate errors
• Retry or resolve errors
• Monitor and manage retries

• Email notifications 

Troubleshoot flows

• Debug a flow in test mode
• Debug a connection
• Debug flow steps
• Provide mock output data for exports and lookups
• Provide mock response data for imports
• The Celigo platform’s canonical format for mock data

Resolve common errors

• How to update export schema via API
• FAQ: How are any records imported when Success is “N/A?”
• FAQ: How to resolve "Activity was deadlocked with another user" error in Microsoft Dynamics 365 Business Central
• FAQ: How do I fix "Integrator Distributed Adaptor package not installed" error for Salesforce real-time exports?
• FAQ: How do I fix JavaScript errors in a filter or hook?
• FAQ: How do I resolve a handlebars template parse error?

Troubleshoot NetSuite flows

• Resolve Netsuite error: Gateway Timeout The proxy server did not receive a timely response from the upstream server
• Duplicate sales orders
• Enable NetSuite Assistant in Microsoft Edge or Google Chrome v91 and later
• NetSuite CSV import not triggering realtime export
• Import Order in Magento throwing "Inactive Item" error
• Mapping dropdown not displaying any available options

Check system and endpoint status

• What to do if a flow stops processing data
• Check integrator.io status